SeattleRecruiter
the smart solution for Seattle jobs

Field Service Engineer

Company: Npa Worldwide
Location: Seattle
Posted on: May 18, 2018

Job Description:

Why a Great Opportunity we have most recently been engaged by an International leader in the field of in vitro, clinical and molecular diagnostics. This OEM is a global company with 6 industrial sites and more than 1000 employees worldwide. As they continue to grow, they are in need of a Field Service Engineer, home based in the Seattle area. The Candidate they seek will be a hardware based skill set (electrical or mechanical) who is currently doing field work ideally supporting and working with biomedical equipment, medical devices, advanced instrumentation and or clinical diagnostics. This will be a extremely customer centric (shows sense of urgency), solutions based professional that has adhered to and been successful in a formal service protocol type environment and brings strengths in product install, troubleshooting, calibrating and repair Job DescriptionPrincipal Duties & Responsibilities: Provides highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems Performs routine, non-routine and unusual technical repairs of all systems assigned. This includes updates, retrofits, PMs and product enhancements. Instructs customers in the proper operation, maintenance and trouble-shooting of instruments and systems. Is responsible for complying with all appropriate regulatory bodies (FDA, ISO and Health Canada) mandated policies, procedures, work instructions, and records Serves as a company liaison with customers. Responsible for routine and consistent interaction with sales counterparts with respect to customer situations, updates, and lead generations. Schedules, coordinates, and presents pertinent information at Customer User Group Training Seminars and Marketing Roadshows Assists the Area Service Manager in analyzing the severity of customer complaints and to develop plans to resolve customer complaints. As needed, Travel into other territories to assist with duties and responsibilities above. Other duties and responsibilities as assigned by the Area Service ManagerMinimum Skills & Knowledge Requirements: Associates Degree in Electronics, Biomedical Engineering, Medical Technology or related industry. Minimum of three years experience as a FSE I in the diagnosis, repair and maintenance of clinical diagnostics, cap equipment, or medical devices. Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment. Ability to communicate effectively with customers, peers and management through oral and written presentations / reports.. Travel is required. Minimum 30% by auto in primary assigned territory. Minimum 10% by air for training, business meetings and/or support to customers outside primary or assigned territoryQualificationsHardware based skill set (electrical or mechanical) who is currently doing field work ideally supporting and working with biomedical equipment, medical devices, advanced instrumentation and or clinical diagnostics. This will be a extremely customer centric (shows sense of urgency), solutions based professional that has adhered to and been successful in a formal service protocol type environment and brings strengths in product install, troubleshooting, calibrating and repair. Associated topics: automotive, customer service, field service, field service technician, machine repair, maintenance, maintenance technician, mechanical, repair, service technician

Keywords: Npa Worldwide, Seattle, Field Service Engineer, IT / Software / Systems, Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other IT / Software / Systems Jobs


Central Support Tutor: Web Development & Data Visualization
Description: About Trilogy: br br Powered by big dreams and small egos, Trilogy is reimagining how skills-based learning can change the face of education. We work with experienced instructors, innovative employers, (more...)
Company: Trilogy Ed
Location: Seattle
Posted on: 05/20/2018

Developer
Description: Developer - Hired Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work for a company you (more...)
Company: Hired
Location: Suquamish
Posted on: 05/20/2018

Sr. Software Dev Engineer- ORBIS
Description: Who We Are: br iStreamPlanet creates leading-edge technology to solve the core challenges of OTT media. We deliver the end-to-end video workflow from signal acquisition to the streaming app experience (more...)
Company: iStreamPlanet
Location: Seattle
Posted on: 05/20/2018


Fullstack software engineer
Description: Fullstack Software Engineer - Hired Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work (more...)
Company: Hired
Location: Federal Way
Posted on: 05/20/2018

Software Engineer
Description: Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work for a company you love Are you a Software (more...)
Company: Hired
Location: Redmond
Posted on: 05/20/2018

PHP Developer - Woodinville
Description: Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring PHP developers. Are you a PHP Developer
Company: Hired
Location: Woodinville
Posted on: 05/20/2018

Full-Stack Software Engineer
Description: Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work for a company you love Are you a Developer (more...)
Company: Hired
Location: Redmond
Posted on: 05/20/2018

Fullstack software engineer
Description: Fullstack Software Engineer - Hired Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work (more...)
Company: Hired
Location: Hansville
Posted on: 05/20/2018

Developer
Description: Developer - Hired Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring front-end engineers. Want to work for a company you (more...)
Company: Hired
Location: Mercer Island
Posted on: 05/20/2018

PHP Developer - Lynnwood
Description: Let companies apply to you, not the other way around Sign up with Hired to get access to thousands of companies currently hiring PHP developers. Are you a PHP Developer
Company: Hired
Location: Lynnwood
Posted on: 05/20/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds