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Principal Technical Program Manager - Delivery Experience

Company: Amazoncom Services Inc
Location: Seattle
Posted on: May 20, 2019

Job Description:

Job Description Principal Technical Program Manager - Delivery Experience Location: US-WA-Seattle Job ID: ****** Company: : ********** Services, Inc. Position Category: Project/Program/Product Management--Technical Company/Location (search) : Country (Full Name): : United States Job Description As the Principal Technical Program Manager for **********'s Delivery Experience team, you will tackle the challenge of inventing, developing, and experimenting with innovative ways for customers to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. We are looking for a creative and customer-obsessed Principal Technical Program Manager to own scoping and delivering large-scale, cross-organizational technical projects end-to-end. You will define the technology road map for a broad set of systems and manage a portfolio of customer facing delivery programs. This role requires you to work with product managers to define strategy, requirements, and timelines as well as lead cross functional development teams through design, delivery, quality assurance, support, and analytics. This position involves regular communication with senior management on roadmaps, progress, risks, and change control. Technical design skills, project management and executive communication skills are essential. You will provide project leadership, mitigate project risks, make tradeoffs, and balance business needs versus technical constraints. You will be part of the Delivery CX leadership team, and your ideas will be implemented and used daily by millions of customers around the world to complete their purchases. There are very few places where you can have this much customer and business impact and help shape the future of e-commerce. Basic Qualifications * Bachelor's degree in computer science, related technical field, or equivalent experience building software * 10+ years of experience delivering results on complex, technical products or services Preferred Qualifications * Ability to travel, both within the US and internationally * Analytical acumen, and comfort generating and evaluating various metrics and analyses * A good understanding of the software development life cycle and agile methodologies * Good interpersonal skills, with strong verbal and written communication As this position plays a central role in defining and influencing Amazon's customer experience for delivery options, the ideal candidate would have passion for customer analytics and providing a great customer experience. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Keywords: Amazoncom Services Inc, Seattle , Principal Technical Program Manager - Delivery Experience, IT / Software / Systems , Seattle, Washington

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