Call Center Representative (10 Openings)

Company: Aerotek
Location: Kent
Posted on: January 17, 2020

Job Description:

Aerotek is currently hiring 10 Call Center Representatives in the Kent, WA area to assist a Diamond Distribution company. This is a long term and full time role, candidates are able to begin interviewing week of 1/13. Job duties/description are as listed below: The Diamond and Jewelry Consultant (DJC) embraces customer service and thrives through helping others. The position prioritizes drive and ambition to provide "white glove" level customer service over experience. Job Duties: In this position they will be accepting inbound calls about shipping tracking, returns, finalizing of special orders, gaining information and understanding the engagement process and what is should look like, and other service needs. While providing outstanding customer service this person will need to be able to effectively maneuver through the knowledge bases to be able demonstrate product knowledge and educate customers on products. Calls are escalated to an escalation team when required. Pay: $16 - 20 an hour Shift: Operating Hours; 5:00AM - 10:00PM Location: Kent, WA The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodationaerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Seattle , Call Center Representative (10 Openings), Other , Kent, Washington