4ADKIB-Visitor Relations Spec B - 403-Visitor Relations
Company: Yoh
Location: Mukilteo
Posted on: February 16, 2020
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Job Description:
WHAT YOU'LL BE DOING:
* Conducts and assists in developing tours of the facilities to
explain the manufacturing processes and related factory highlights
in order to showcase Company and its products, leaving visitors,
customers, suppliers, vendors and guests with a positive impression
of the Company.
* Interacts with internal and external customers.
* Researches subjects through interviews, reading, web search and
reference materials to create and verify accurate and usable
content.
* Partners with key stakeholders in the development of special
events as necessary to meet business objectives.
* Keeps tours moving on time and in budget by working with others
to ensure coordination.
* Conducts day-to-day business processes to support the tour
center.
* Assists in resolving schedule conflicts and handles customer
complaints.
WHAT YOU NEED TO BRING TO THE TABLE:
* Loves interacting with people from around the world; is gracious
and hospitable at all times.
* Must be poised under pressure, maintain good eye contact and have
a friendly communication style, and a strong customer service
focus.
* Knows how to resolve intense customer interactions and handle
customer complaints as positively as possible.
* Is fluent in English, but proficiency in a second language is a
plus.
* Demonstrates ability to learn quickly and follow standard
operating procedures
* Must be able to work at ticket counter, gallery and other
locations as assigned for extended periods of time; able to be on
feet for six (6) plus hours.
* Must demonstrate punctuality and regular attendance.
REQUIREMENTS:
Education/experience typically acquired through basic education
(e.g. High School diploma/GED) and typically 1 or more years'
related work experience or an equivalent combination of education
and experience (e.g. vocational school/Associate).
OPPORTUNITY IS CALLING, APPLY NOW!
RECRUITER: SHANNON PAZ
Yoh makes finding and applying for jobs simple. Partner with Yoh to
find the right opportunities across multiple industries in the US
and UK. Find out more here!
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer,
M/F/D/V. Click here to contact us if you are an individual with a
disability and require accommodation in the application
process.
#ESNAE
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer,
M/F/D/V. Click here:
http://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and
require accommodation in the application process.
Keywords: Yoh, Seattle , 4ADKIB-Visitor Relations Spec B - 403-Visitor Relations, Other , Mukilteo, Washington
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