Chief Social Responsibility Officer (CSRO)

Company: YMCA of Greater Seattle
Location: Seattle
Posted on: September 17, 2020

Job Description:

The YMCA is a 501(c)(3) not-for-profit social services organization dedicated to Youth Development, Healthy Living, and Social Responsibility.

YMCA of Greater Seattle | Careers | Chief Social Responsibility Officer (CSRO) in Seattle, Washington | Careers at Association Office Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Chief Social Responsibility Officer (CSRO) Job Locations US-WA-Seattle Posted Date 2 months ago (7/18/2020 12:07 AM) ID 2020-10450 Type Regular Full-Time # of Openings 1 Location Association Office Category Other Address 909 4th Avenue Overview Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

About the YMCA of Greater Seattle

Founded in 1876, the YMCA of Greater Seattle (YGS) seeks to build a community where all people, especially the young, are encouraged to develop to their fullest potential in spirit, mind, and body. YGS is an inclusive organization with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.

YGS has responded to the region's most critical social needs for more than 135 years and currently reaches 230,000 people of all backgrounds, abilities, and financial circumstances. Through its 13 branches and two overnight camps, YGS provides affordable, world-class programs spanning health and wellness, youth development, and social responsibility. YGS staff help youth reach their full potential through a wide variety of programs including overnight camps, Youth and Government, and before and after-school care. YGS also operates a powerful array of less well-known support services for at-risk-youth and young adults, offering them case management, transitional housing, mental health care and life skills. YGS serves 1 in 4 youth in king County, and is the region's largest provider of transitional housing for youth and young adults. YGS is the 8th largest Y association in the country, with a total operating budget of over $100 million.

YGS is a dynamic, growing organization that has steadily expanded its reach and impact. In response to escalating challenges across the region, YGS has grown its network of branch facilities and broadened its social services offerings, including mental health and rapid response programs, to provide more support for children and families in crisis. using methods proven to deliver meaningful outcomes, YGS branch staff work closely with local leaders to design the mix of programs and services best suited to the unique needs of each community. YGS offers generous financial assistance for all fee-based programs; currently 32% of all members receive financial assistance.

YGS is nationally recognized for developing innovative programs replicated throughout the country, and it is at the forefront of innovative partnerships with local government, health care systems, physicians, and other non profits across King County - all of whom look to YGS as a trusted partner.

YGS is more than a mission - it's a movement powered by an unwavering belief that everyone deserves a fair chance in life. For more information, visit https://www.seattleymca.org/ .

Financial and Operational Highlights for 2019

13 branches, two overnight camps, and 200+ program sites

$9.2 million invested back into local communities.

Served 1,062 participants in chronic disease prevention programs

Delivered swimming lessons to 12,686 people.

Provided social services to 4,514 teens and young adults

Taught 28,000 people new skills through outdoor leadership programs

Served 215,485 meals/snacks to low-income children, adults, and families

3,500 approx. full and part-time employees

Over $100M operating budget, with solid track record of financial sustainability

YGS seeks a Chief Social Responsibility Officer (CSRO) who will work in collaboration with the CEO and Senior Leadership Team (SLT) to build, launch, and manage the YGS Equity and Justice Center of Excellence, which will educate, advocate and share learning to disrupt systemic racism and achieve equity and justice in YGS and the communities we serve. The CSRO will lead, develop and execute the Association’s social-responsibility plans, which include global excellence, equity, diversity, inclusion, volunteerism, international and local community engagement, and social-responsibility strategies across YGS and its branches and departments. The CSRO develops and deploys tactics to further equity, justice, and social-responsibility strategies, and directs international partnerships and related programs. The CSRO will develop and lead YGS’s strategy to guide YGS and the communities we serve to become anti-racist and build and engage community collectives to disrupt systemic racism, inequities and biases in our region and beyond. The CSRO will develop and execute YGS strategies to weave equity and justice into everything we do and everywhere we do it. The CSRO will lead and manage YGS’s participation on related local, national and international councils, committees, coalitions, etc. The CSRO, in collaboration with the SLT, will provide a clear and actionable strategy to execute on the vision for the organization. In close partnership with the highly collaborative YGS senior leadership team, the CSRO is expected to build upon the organization’s success and origin stories, constructing and fulfilling all assigned financial and operational objectives. The CSRO will be comfortable motivating, communicating, and influencing at all levels and in a multitude of environments. This executive will operate with the highest levels of integrity, honesty, personal standards and ethics.

The position will be based at headquarters in Seattle, WA. Approximately 20 -40% travel is expected .

First screening will be on August 8th.

Responsibilities Key Responsibilities

• Lead the development, launch, and management of the YGS Equity and Justice Center of Excellence, to educate, advocate and share learning to disrupt systemic racism in YGS, in the communities we serve, and the public and private-sector organizations that impact the well-being of those communities

• Develop and lead YGS’s internal and community-facing anti-racism strategy, and build and engage community collectives to disrupt systemic racism, inequities, and biases in our region and beyond

• Develop and execute YGS strategies and actionable plans to weave equity and justice into everything we do and everywhere we do it and to position YGS as best in class in diversity, equity, inclusion, and social responsibility practices, standards, and execution.

• Develop, promote and support YGS social-responsibility efforts, including diversity & equity, global excellence, volunteerism, cultural competency, environmental sustainability, building welcoming communities, and anti-racism

• Lead and manage YGS’s participation on local, national and international social-responsibility councils, committees, coalitions, etc.

• Develop the framework for, and provide leadership in, defining, refining, and communicating YGS’ Social Responsibility, Diversity, and Inclusion focus

• Oversee strategy and execution of volunteerism efforts at YGS, including opportunity development, volunteer recruitment, registration & screening, and recognition

• Develop and recommend social responsibility strategies for integration into YGS for both long- and short-term objectives; establish and monitor appropriate metrics to measure equity and justice outcomes

• Advise and collaborate with senior leadership and branch leadership, regarding the development of specific programs, services, and initiatives to further social responsibility in support of YGS mission, values, and objectives; assist with the development of appropriate evaluation methods and metrics to measure outcomes

• Partner with senior leadership, and district and branch executives, to advance the dialogue and impact of YGS social-responsibility areas

• Provide leadership and collaborate with Association senior leaders, district and branch leaders, and community leaders in the efforts to:

o establish and maintain community-engagement standards in support of the delivery of quality branch experiences

o reach out, engage and serve underserved communities, including immigrant, native, and newcomer families, within YGS service areas

o increase and sustain community relevance, membership, and volunteer engagement

o ensure that YGS is welcoming to all

• Collaborate with Association senior leaders to increase the delivery of consistently high-level, culturally sensitive, and relevant programming in all social-responsibility focus areas

• Advise and collaborate with senior leaders and branch leaders regarding outreach strategies to increase the recruitment, retention, and development of volunteers, members, staff, and vendors from underserved community groups within the Association service areas

• Champion all Employee Resource Networks/Groups

• Direct YGS international partnerships, coalitions, and programs

• Represent and promote YGS in the local/Greater Seattle communities; develop productive working relationship with local and state organizations, businesses, and governmental entities; coordinate efforts with other YGS staff engaged in similar activities

• Coordinate YGS participation on national committees and councils; serve on YMCA of the USA teams in support of furthering the Y’s Social Responsibility focus areas

• Research and evaluate the effect of internal and external influences on YGS Social Responsibility focus to inform short- and long-term strategies and planning

• Serve as a social-responsibility subject matter resource for best practices, tools, and practices for YGS staff, volunteers, and community partners

• Support the evaluation and development of new program and partnerships, ensuring alignment to YGS strategic goals and mission

• Hire and supervise department team members, manage consultants and contractors; develop and manage department budgets

• In collaboration with the SLT, fundraise and meet YGS financial targets and other goals and objectives

• Consider donating to the annual, capital, and planned-giving campaigns, and inspire giving by others internally and externally

Qualifications The CSRO will demonstrate the following attributes: Models the values of the Y - honesty, caring, respect, responsibility, and passion for excellence - in every aspect of work

• Demonstrates deep commitment to the mission of the YMCA, its members and the communities served

• Models anti-racist attitudes and behaviors, cultural competence; and support diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions

• Develops self and others; demonstrates executive-team leadership and management, teamwork and personal accountability, seeks and provide feedback, coaching, and resources for development

• Strategic, results-oriented, with a growth focus and strong work ethic. Takes initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to operations, people (employees and members), philanthropy, finance, and volunteerism

• Leverages intrapreneurship to expand the reach and impact of YGS social-responsibility work, including strong business acumen and a track record of innovation and seizing opportunities

• Facilitates change, seeks opportunities in the change-systems process, model adaptability, and leads transition and transformation in support of the Y’s mission

• Inspires others; promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships

• Culture influencer, trust builder, pacesetter, changemaker at the systems level, and community connector

• Passionate community organizer and advocate

• Big thinker at the systems level to drive sustainable social change

• Strong leader with the ability to execute and communicate a social-responsibility vision effectively, for both the short- and long-term direction of the organization’s branches

• Established reputation as a diplomatic leader who can transcend personal politics, engage a wide range of ideologies, and build consensus and community

• Ability to work through political barriers, build consensus, and enact change

• Proven people management and development skills and ability to play a day-to-day role in directing staff

• Eloquent, articulate, and persuasive communication style (oral and written)

• Outstanding, inspiring and inclusive presenter in front of varied audiences

CRITICAL LEADERSHIP CAPABILITIES

Leadership and Collaboration

The Seattle region is a vibrant and diverse community across the private, public, and not-for-profit sectors. Working effectively across constituency groups including large and small businesses, not–for-profit organizations, civic leaders, and the YGS staff, this individual will:

• Use complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation

• Delegate and leverage direct reports to facilitate increased collaboration across the organization, tapping their motivations and values to energize them

• Build partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root beliefs or culture

• Systematically build support at multiple levels and across groups

• Build ongoing partnerships with key stakeholders

• Be a hands-on, team-oriented leader with highly developed interpersonal skills, adept as an influencer and negotiator

Strategic Thinking and Partnership Mindset

YGS seeks to identify and develop strategic opportunities that widen the organization’s outreach and deepen impact. The successful CSRO will lead these efforts by:

• Revising strategy for their organization and defining the evolving future of the local non-profit landscape

• Challenging assumptions and conventional wisdom with specific, supported, reasoned proposals

• Contributing to the development of an organizational strategy and justifying it with market insight

• Thinking 3-5 years ahead into the organization’s long-term strategy

Driving Results

With a track record of generating growth and consistently setting, and delivering on, targets, the CSRO will:

• Enable higher performance by incrementally improving approaches based on internal and external feedback

• Benchmark own performance against industry best practices

• Proactively seek to improve community experience at our branches and align with the organization’s mission

• Identify new ways to broaden the impact and reach of the branches in the community

Desired Skills & Experience

• Proven track record in leading diversity, equity and inclusion

• Bachelor’s degree in public administration, human services, or equivalent (Master’s degree preferred)

• Ten or more years relevant experience, including experience in community development and outreach into diverse populations (language, culture, race, physical ability, sexual orientation, etc.); financial development; budgeting and financial management; membership and volunteer development

• Five years in a non-profit community-based and/or non-government organization (NGO), or comparable experience

• General management and curriculum-development experience highly preferred

• Intrapreneur with a growth mindset

• Proven ability to build and maintain collaborative working relationships with staff, leaders, volunteers, organizations, municipalities, and other entities, especially those who don’t yet fully align with the YMCA mission and values

• Strong, proven communications skills (verbal and written) with sensitive, potentially conflict-provoking information

• Demonstrated experience in translating data and analytics into actionable strategies and tactics

• Ability to work competently and respectfully across multiple cultures and backgrounds is required; ability to speak any language in addition to English a plus

OTHER LEADERSHIP COMPETENCIES:

• Cause Driven Leader Level: Organizational Leader (for YMCA candidates)

• Values: Strengthens the Y’s culture by demonstrating the values of the Y - honesty, caring, respect, responsibility, and passion for excellence - in every aspect of work

• Inclusion: Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions

• Develop Self and Others: Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development

• Quality Results: Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism

• Change Capacity: Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y’s mission

• Inspire Others: Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.

Starting pay rate :  $?153,846 /Yr.

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.

MISSION STATEMENT:

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES:

Respect

Responsibility

Honesty

Caring

Passion for Excellence

#LI-EB1

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Keywords: YMCA of Greater Seattle, Seattle , Chief Social Responsibility Officer (CSRO), Other , Seattle, Washington