Senior Manager, Transportation Network Engineering & Optimization

Company: Amazon.com, Inc.
Location: Seattle
Posted on: September 17, 2020

Job Description:

Job ID: 1247283 | Amazon.com Services LLC

Amazon Transportation Services (ATS), specifically the Line Haul Network Engineering and Product Development (NEPD) team, is looking for an exceptional, motivated, analytically minded leader with a strong delivery record to manage a team dedicated to owning the program success of Amazon Managed Transit times. Transit time management and optimization is directly tied to customer experience, quality and cost. This leader will partner cross functionally with other Program, Product, Science and Tech leaders on continued innovation in the space, including building new products and capabilities for increased speed, efficiency and reliability across all of our Middle Mile Transportation connections. This leader will also roll out and own the global management of transit times within our dynamic, fast-paced, global business

This role requires scoping and creating project plans, developing processes, creating and managing metrics, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key Responsibilities

· Own the metrics, insights and success for transit times in North America in 2020, with global expansion in 2021

· Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

· Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

· Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

· Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

· Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

· Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

· Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

· Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

· Roll up your sleeves and do whatever is necessary; general manager / owner mentality

· Create, communicate, and manage budget for projects

BASIC QUALIFICATIONS Basic Qualifications Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, or other quantitative field

· 10+ years of experience in date driven decision making

· Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases

PREFERRED QUALIFICATIONS · Demonstrated experience leading and owning cross-functional programs

· Demonstrated experience owning the design, implementation, and optimization of initiatives

· Demonstrated experience with data mining and data analysis

· Proficient in Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.

· Experience with analytical tools such as SQL, Tableau, or Microsoft Access

· Demonstrated ability working in an ambiguous environment

· Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization

· High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously

· Demonstrated success in thinking strategically and executing methodically

· Demonstrated experience communicating data insights to others, including use of data visualization tools

· Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape

· Experience handling changing priorities and using good judgment when working in stressful situations

· Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives

· MBA/MS in quantitative field highly desired

· Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen

· Advanced knowledge of analytical tools such as SQL, R, Python, Tableau, MS Excel, or Microsoft Access

· Executive level written and oral communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Keywords: Amazon.com, Inc., Seattle , Senior Manager, Transportation Network Engineering & Optimization, Other , Seattle, Washington