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Senior Manager of Software Development

Company: Amazon.com, Inc., Seattle
Location: Lynnwood
Posted on: September 18, 2020

Job Description:

Senior Manager, Software Development, WWRO CRM Company: Amazon.com, Inc.

Location: Seattle

Posted on: September 12, 2020

Job Description:

Senior Manager, Software Development, WWRO CRM Job ID: 1249253 |Amazon Web Services, Inc.

Amazon Web Services (AWS) provides companies of all sizes withan infrastructure web services platform in the cloud (“CloudComputing”). With AWS you can requisition compute power, storage,and many other services – gaining access to a suite of elastic ITinfrastructure services as your business demands them. AWS is theleading platform for designing and developing applications for thecloud and is growing rapidly with hundreds of thousands ofcompanies in over 190 countries on the platform.

Join us in building on AWS, for AWS!

The AWS Worldwide Revenue Operations Customer RelationshipManagement (WWRO CRM) team is looking for a passionate, innovative,results-oriented Senior Manager of Software Development to manageteams and drive the strategy and direction for services, making itsimpler for our field team to manage, maintain and operate atscale. We will provide products and solutions that help give ourtalented selling and marketing teams “superpowers” that let themfocus on the customer and helping them drive their business. We’rehandling massive scale, providing strategic data that drives theAWS business internally, and supporting one of the largest fieldsales organizations in the world.

As a Senior Manager of Software Development on the WWRO CRMteam, you’ll have a unique opportunity to shape the development ofour services and innovate in the space of Customer RelationshipManagement (CRM). You’ll be chartered with creating and operatingservices that collect and store metrics at internet scale, delivercritical capabilities to the field and embed operational knowledgeand encode best practices into everything we do. In addition, aspart of the broader AWS Sales and Marketing organization, you willhave the opportunity to influence the broader cloud strategy forAWS and potentially future AWS products.

In this role, you will:

· Engage with systems that are at the cutting edge oftechnology, pioneering new methods and approaches to deliveringsoftware, serving customers, and enabling large, distributed,worldwide sales teams.

· Design systems and solutions that enable business users tooperate more effectively, intelligently, and efficiently

· Manage a team of engineers and work closely with technicalproduct/program managers to define, build, drive and measuremechanisms to enable our field sales teams.

· Work directly with product teams and business leaders identifyopportunities to improve WWRO CRM’s products, tools, data,analytics, and reporting offerings

· Leverage strong communication skills and a passion for usingdata and software to drive business decisions at scale

We have a team culture that encourages innovation and we expectteam members and management alike to take high degree of ownershipfor their program vision and execution of ideas. Beyond a strongengineering, data storage/modeling, visualization, and front-endbackground, a successful candidate will have experiencesuccessfully leading teams, developing people, and building ascalable infrastructure. We are looking for someone that is aself-starter, someone that approaches complex business questionswith data and curiosity, and a person that dives below the surfaceto identify the root cause and "so what" rather than justsuperficial trends.

BASIC QUALIFICATIONS · Degree in Computer Science, Engineering,Mathematics, or a related field and 9+ years industryexperience

· 5+ years experience leading Software Development teams orequivalent experience

· Working knowledge of software development methodologies likeAgile, Scrum, Kanban, or equivalent

PREFERRED QUALIFICATIONS · Advanced/Master's degree in orComputer Science, Engineering, Mathematics or relateddiscipline

· Experience with Salesforce and/or other CRM relatedtechnologies.

· Experience leading large-scale engineering projects, includingusing AWS technologies.

· Knowledge of professional software engineering practices &best practices for the full software development life cycle,including coding standards, code reviews, source controlmanagement, build processes, testing, and operations.

· Meets/exceeds Amazon’s leadership principles requirements forthis role

· Meets/exceeds Amazon’s functional/technical depth andcomplexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazonis an equal opportunity employer and does not discriminate on thebias of race, national origin, gender, gender identity, sexualorientation, protected veteran status, disability, age, or otherlegally protected status. For individuals with disabilities whowould like to request an accommodation, please visit:https://www.amazon.jobs/en/disability/us.

Important FAQs for current Government employees Beforeproceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an Equal Opportunity Employer – Minority / Women /Disability / Veteran / Gender Identity / Sexual Orientation /Age.

Keywords: Amazon.com, Inc., Seattle , Senior Manager, Software Development, WWRO CRM, Other , Seattle, Washington

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Keywords: Amazon.com, Inc., Seattle, Seattle , Senior Manager of Software Development, Other , Lynnwood, Washington

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