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Deputy Director-Fares

Company: SOUND TRANSIT
Location: Seattle
Posted on: September 17, 2020

Job Description:

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The Deputy Director- Fares will manage professional staff in the financial and data analysis of Sound Transit fare revenue collection systems.; Manages Agency-wide fare administration program t; and collaborates with provides expertise and recommendations to multiple departments and senior management to facilitate fare and other revenue related strategic decisions for the Agency.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Plans, directs, coordinates, and reviews the work of assigned staff; assigns tasks and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.

• Coaches, trains and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of projects and measures the performance of the division and all related staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements corrective actions, discipline and termination procedures as appropriate/necessary.

• Provides presentations of Sound Transit and regional fare policies, systems and proposals to Board, partner transit agencies, other public agencies and elected officials, and at public meetings and events.

• In collaboration with other departments, develops and implements fare policy and procedures to ensure proper alignment with Agency goals and Board direction.

• Develops and oversees the Sound Transit Fares work plan; coordinates with various departments on developing and implementing an ST Fares work plan/Vision that looks forward to the future as light rail expands, ST Express service changes and as Sound Transit implements a new Bus Rapid Transit mode.

• Develops reporting platform and framework to provide analyses to internal departments and ST senior management for fare policy and system expansion and enhancement decisions and other revenue initiatives; provides input to the presentation, design and location of fare collection instruments.

• Represent ST on ORCA Finance SAAT; participate in and contribute to Joint Board meetings and Site Management meetings if needed.

• Direct the efforts to analyze and evaluate revenue collection activities, leads the efforts in negotiations for the rollout, acceptance, and testing of new inter-agency agreements, cooperative fare programs, and business account contracts.

• Directs and plans the activities of the Fares team in regards to the collection, management, and reporting of fare revenues and other revenues; leads the efforts to identify reporting gap, and collaborates with IT to generate and design reports Together with the ORCA Business Manager, coordinates Agency-wide efforts to identify, research and resolve fare related issues; coordinates Fares activities with those of other Finance department divisions, other departments, and outside agencies and organizations.

• Manages the fare administration program budget, develops annual budget and long-term financial plan and prepares reports for the ST Board.

• Analyzes revenue data and other information to determine possible areas of fraud or theft; works with revenue service vendors, merchant service providers and other stakeholders to reduce fees and minimize revenue losses. Creates, evaluates and implements related policies and procedures.

• Prepares responses to investors, media, public and Board inquiries; understands and keeps abreast of industry trends, ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulation.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelor’s Degree in finance, accounting, business administration, or closely related field and seven years of professional experience in assigned area and demonstrated financial analysis, data management, and project management responsibility for fiscal, financial and accounting functions in an automated financial software environment for a medium to large organization, which includes two years of supervisory, budgetary, and management responsibility; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

CPA, MBA preferred.

Required Knowledge of:

• Operational characteristics, services, and activities of a treasury division and associated fiscal functions.

• Reports design and creation.

• Financial modeling and data analysis.

• Financial and performance audit.

• Principles and practices of budget preparation and administration.

• Financial and performance report preparation.

• Accounting theory, principles, and practices.

• Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board pronouncements (GASB) principles and government regulations.

• Transit industry business management processes and procedures, desirable, but not required.

• Understanding fare collection and reporting of business activity, desirable, but not required.

• Applications of electronic data processing and analysis.

• Pertinent state and federal regulations; Agency policies, procedures, rules and regulations.

• Program/project management techniques and principles.

• Modern office procedures, methods, and equipment including computers.

• Computer applications such as word processing, spreadsheets, and statistical databases.

• Supervisory principles, methods and techniques.

Required Skill in:

• Utilizing personal computer software programs and other relevant financial and treasury management software affecting assigned work and in compiling and preparing spreadsheets.

• Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups and the general public.

• Interpreting various financial/fiscal reports, bank statements, journal entries, and ledgers sufficient to prepare reports, resolve issues/problems, or explain entries.

• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

• Applying project management techniques and principles.

• Directing and planning the activities and function of collection, management, and reporting of operating and non-operating revenues.

• Managing multiple tasks, setting objectives/goals, and re-prioritizing as needed.

• Preparing and analyzing complex data and numerical computations and comprehensive reports.

• Maintaining confidentiality and communicating with tact and diplomacy.

• Administering the programs and services of an identified functional area within the Department, including leading and delegating tasks and authority.

• Responding to inquiries and in effective oral and written communication.

• Researching, analyzing, and evaluating new service delivery methods and techniques.

• Developing and monitoring departmental and program/project operating budgets, costs, and schedules.

• Supervising, leading, and delegating tasks and authority.

Physical Demands / Work Environment:

• Work is performed in a standard office environment.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Keywords: SOUND TRANSIT, Seattle , Deputy Director-Fares, Other , Seattle, Washington

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