If you are a job seeker with a disability and require a
reasonable accommodation to apply for one of our jobs, you will
find the contact information to request the appropriate
accommodation by visiting the following page:
The Deputy Director- Fares will manage professional staff in the
financial and data analysis of Sound Transit fare revenue
collection systems.; Manages Agency-wide fare administration
program t; and collaborates with provides expertise and
recommendations to multiple departments and senior management to
facilitate fare and other revenue related strategic decisions for
The following duties are a representative summary of the primary
duties and responsibilities. Incumbent(s) may not be required to
perform all duties listed and may be required to perform
additional, position-specific duties.
• Plans, directs, coordinates, and reviews the work of
assigned staff; assigns tasks and coordinates schedules, projects,
and programs; provides constructive feedback; reviews and evaluates
work and makes effective suggestions and recommendations.
• Coaches, trains and motivates staff; coordinates and/or
provides staff training; and manages employee relations; manages
the workflow and prioritization of projects and measures the
performance of the division and all related staff and takes
appropriate corrective action when necessary; provides advice and
counsel to staff; develops developmental work plans for staff;
implements corrective actions, discipline and termination
procedures as appropriate/necessary.
• Provides presentations of Sound Transit and regional fare
policies, systems and proposals to Board, partner transit agencies,
other public agencies and elected officials, and at public meetings
• In collaboration with other departments, develops and
implements fare policy and procedures to ensure proper alignment
with Agency goals and Board direction.
• Develops and oversees the Sound Transit Fares work plan;
coordinates with various departments on developing and implementing
an ST Fares work plan/Vision that looks forward to the future as
light rail expands, ST Express service changes and as Sound Transit
implements a new Bus Rapid Transit mode.
• Develops reporting platform and framework to provide
analyses to internal departments and ST senior management for fare
policy and system expansion and enhancement decisions and other
revenue initiatives; provides input to the presentation, design and
location of fare collection instruments.
• Represent ST on ORCA Finance SAAT; participate in and
contribute to Joint Board meetings and Site Management meetings if
• Direct the efforts to analyze and evaluate revenue
collection activities, leads the efforts in negotiations for the
rollout, acceptance, and testing of new inter-agency agreements,
cooperative fare programs, and business account contracts.
• Directs and plans the activities of the Fares team in
regards to the collection, management, and reporting of fare
revenues and other revenues; leads the efforts to identify
reporting gap, and collaborates with IT to generate and design
reports Together with the ORCA Business Manager, coordinates
Agency-wide efforts to identify, research and resolve fare related
issues; coordinates Fares activities with those of other Finance
department divisions, other departments, and outside agencies and
• Manages the fare administration program budget, develops
annual budget and long-term financial plan and prepares reports for
the ST Board.
• Analyzes revenue data and other information to determine
possible areas of fraud or theft; works with revenue service
vendors, merchant service providers and other stakeholders to
reduce fees and minimize revenue losses. Creates, evaluates and
implements related policies and procedures.
• Prepares responses to investors, media, public and Board
inquiries; understands and keeps abreast of industry trends,
ensures processes, policies and practices are interpreted and
applied consistently and effectively; ensures accountability and
compliance with all current and applicable state and federal laws,
Agency policies and procedures, rules and regulation.
• It is the responsibility of all employees to follow the
Agency safety rules, regulations, and procedures pertaining to
their assigned duties and responsibilities, which could include
systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate
sustainability into everyday business practices.
• Other duties as assigned.
Education and Experience:
Bachelor’s Degree in finance, accounting, business
administration, or closely related field and seven years of
professional experience in assigned area and demonstrated financial
analysis, data management, and project management responsibility
for fiscal, financial and accounting functions in an automated
financial software environment for a medium to large organization,
which includes two years of supervisory, budgetary, and management
responsibility; OR an equivalent combination of education and
Required Licenses or Certifications:
CPA, MBA preferred.
Required Knowledge of:
• Operational characteristics, services, and activities of
a treasury division and associated fiscal functions.
• Reports design and creation.
• Financial modeling and data analysis.
• Financial and performance audit.
• Principles and practices of budget preparation and
• Financial and performance report preparation.
• Accounting theory, principles, and practices.
• Generally Accepted Accounting Principles (GAAP) and
Government Accounting Standards Board pronouncements (GASB)
principles and government regulations.
• Transit industry business management processes and
procedures, desirable, but not required.
• Understanding fare collection and reporting of business
activity, desirable, but not required.
• Applications of electronic data processing and
• Pertinent state and federal regulations; Agency policies,
procedures, rules and regulations.
• Program/project management techniques and principles.
• Modern office procedures, methods, and equipment
• Computer applications such as word processing,
spreadsheets, and statistical databases.
• Supervisory principles, methods and techniques.
Required Skill in:
• Utilizing personal computer software programs and other
relevant financial and treasury management software affecting
assigned work and in compiling and preparing spreadsheets.
• Establishing and maintaining effective working
relationships with other division staff, management, vendors,
outside agencies, community groups and the general public.
• Interpreting various financial/fiscal reports, bank
statements, journal entries, and ledgers sufficient to prepare
reports, resolve issues/problems, or explain entries.
• Interpreting and administering policies and procedures
sufficient to administer, discuss, resolve, and explain them to
staff and other constituencies.
• Applying project management techniques and
• Directing and planning the activities and function of
collection, management, and reporting of operating and
• Managing multiple tasks, setting objectives/goals, and
re-prioritizing as needed.
• Preparing and analyzing complex data and numerical
computations and comprehensive reports.
• Maintaining confidentiality and communicating with tact
• Administering the programs and services of an identified
functional area within the Department, including leading and
delegating tasks and authority.
• Responding to inquiries and in effective oral and written
• Researching, analyzing, and evaluating new service
delivery methods and techniques.
• Developing and monitoring departmental and
program/project operating budgets, costs, and schedules.
• Supervising, leading, and delegating tasks and
Physical Demands / Work Environment:
• Work is performed in a standard office environment.
• Subject to standing, walking, bending, reaching,
stooping, and lifting of objects up to 25 pounds.
• The Agency promotes a safe and healthy work environment
and provides appropriate safety and equipment training for all
personnel as required.
Sound Transit is an equal employment opportunity employer. No
person is unlawfully excluded from employment action based on race,
color, religion, national origin, sex (including gender identity,
sexual orientation and pregnancy), age, genetic information,
disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor’s legal duty to furnish information. 41 CFR
Your full LinkedIn profile
will be shared. Learn More