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Operating one of the industry’s largest and most respected
research programs, Kaiser Permanente employs nearly 1,800 research
experts at 9 specialized centers across the country. With a
research budget of $221 million and more than 2,500 studies and
clinical trials underway at any given time, this is a place where
you can have a profound impact on the future of health.
Assistant Business Process Analyst-KPWHRI Location: Seattle, WA
Job Number: 896950 Date posted: 08.19.2020 Submit Interest
Description: THE KAISER PERMANENTE WASHINGTON HEALTH RESEARCH
INSTITUTE (KPWHRI) RESEARCH CLINIC IS LOOKING FOR A WARM,
SERVICE-ORIENTED REPRESENTATIVE OF KP WITH STAFF, OUR GUESTS,
PARTNERS. CANDIDATES WILL HAVE EXPERIENCE WORKING IN A HEALTH
CARE (ADMIN, LAB,
PATIENT CARE) AND/OR HEALTH RESEARCH. RESPONSIBILITIES INCLUDE
DETAILED BUSINESS PLANS, MAINTAINING DEPARTMENT RECORDS,
AND COORDINATING SMALL PROJECTS.
EXPERIENCE WITH CLINICALTRIALS.GOV STRONGLY PREFERRED.
OF THIS POSITION SERVES AS RECEPTION ROLE FOR THE CLINIC AS SUCH
IS NOT ELIGIBLE FOR REMOTE WORK. THIS POSITION ALSO REQUIRES THE
WORK EVENING SHIFT (10:30AM - 7PM) SEVERAL WEEKS PER YEAR AND
TO 40 HOURS PER WEEK. THE IDEAL CANDIDATE IS A PROACTIVE
READILY ENGAGES OUR HIGHLY COLLABORATIVE ENVIRONMENT AND VALUES
Under the instruction and supervision of KPWHRI Manager/Director
or Senior Analyst, provides quality service to KPWHRI units through
effectively supporting business systems and providing support for
technical projects and unique scientific and operational processes.
Documents and may help develop business procedures for KPWHRI staff
for all workflows. Provide analytical and decision-making support
to department or unit as well as some administrative support.
Participates in cross-functional workgroups and may lead process
improvement efforts of small scope and low complexity. Provides
input to KPWHRI leadership on workflow modifications to business
processes and research-specific software systems. Supports the
introduction, acceptance, integration, and effective use of
business process software and integration of quality initiatives
and Lean methodology in business operations functions. Updates and
may develop training materials and may provide basic tech support
or user training. Work is deadline driven and at times confidential
in nature. Normally receives general instruction but works
independently on assignments that are moderately complex in nature.
Expected to meet deadlines and apply judgment within established
guidelines and procedures related to department and research study
regulations. Essential Responsibilities: Research Systems:
Participates in and may lead changes & improvements with
research-specific tools & supporting processes (such as EndNote,
Adobe, Grants.gov, labor distribution tools, contract and research
administration systems or Other Support databases). May assist with
the designing & updating of HTML documents for publication on the
Intranet and maintaining existing webpages. May monitor one or more
budgets and alert manager to significant variances. May contribute
to the annual budgeting process. Identifies appropriate data
sources from specific department/division/program information
systems. Collects data. Researches, compiles, enters and/or formats
specific department/division information into databases &
spreadsheets. Provides analysis for collected data & assists with
recommendations and/or reports. Troubleshoots problems frontline
staff are experiencing with software, processes, or systems. Helps
develop solutions and implement updated processes or systems. Tests
new & upgraded software functionality. Keeps up-to-date on changing
technology. Completes special department/division projects as
Training: Updates and develops job breakdowns, job aids, and
training tools. Gives input into development of end-user learning
opportunities to promote acceptance and optimal use of procedures
and workflows for research business processes. Responds to requests
from end-users for technical assistance or guidance. May train new
staff on tasks and processes.
Process Improvement: Stays current on processes and contributes
to establishing or adjusting processes and guidelines. Helps draft
communication plans. Creates & maintains documentation. Coordinates
with staff across different units to maximize accuracy of
documentation throughout KPWHRI. Is the subject matter expert to
answer questions using own knowledge or available resources.
Monitors, gathers, and analyzes explanatory information to support
optimal workflows. Works to streamline processes and tools and
create efficiencies and may make recommendations to correct
variances. Gathers quality improvement best practices. Applies
quality improvement best practices when participating in
cross-functional workgroups to create and improve research
processes. Participates and engages fully and respectfully in
process improvement efforts, as well as in any cross- functional
teams that this position may be involved in.
Administrative Support: May provide administrative support
including planning and setting up for meetings, taking meeting
minutes, ordering supplies, records retention/management,
coordinating calendars, creating expense reports in compliance with
federal regulations, and other administrative duties as needed
Basic Qualifications: Experience Minimum one (1) year of
analytical, database, spreadsheet, or financial experience.
Minimum one (1) year of administrative support experience.
Education Associate's degree in any general field of study OR
two (2) years of experience in a directly related field.
High School Diploma or General Education Development GED
License, Certification, Registration N/A
Additional Requirements: Knowledge of department specific
systems (such as grants.gov, effort management tools, contract and
research administration systems or Other Support database).
Prior experience in KPWHRI or a research setting.
Health care or research business operations or business process
Preferred Qualifications: Three (3) years healthcare and
department or division experience, to include one (1) year
experience in KPWHRI or a research setting
Bachelor's degree in any general field of study.
Primary Location: Washington,Seattle,Met Park East 1730 Minor
Ave. Scheduled Weekly Hours: 30 Shift: Variable Workdays: Variable
Working Hours Start: Variable Working Hours End: Variable Job
Schedule: Part-time Job Type: Standard Employee Status: Regular
Employee Group/Union Affiliation: Non-Union, Non-Exempt Job Level:
Individual Contributor Job Category: Research and Development
Department: KPWHRI Travel: No Kaiser Permanente is an equal
opportunity employer committed to a diverse and inclusive
workforce. Applicants will receive consideration for employment
without regard to race, color, religion, sex (including pregnancy),
age, sexual orientation, national origin, marital status, parental
status, ancestry, disability, gender identity, veteran status,
genetic information, other distinguishing characteristics of
diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen.
Qualified applicants with arrest and/or conviction records will be
considered for employment in a manner consistent with federal and
state laws, as well as applicable local ordinances, including but
not limited to the San Francisco and Los Angeles Fair Chance
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