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Principal Product Manager Technical

Company: Amazon.com Services LLC
Location: Lynnwood
Posted on: September 17, 2020

Job Description:

Principal Product Manager Technical - Twitch Prime Company: Amazon.com, Inc

Location: Seattle

Posted on: September 12, 2020

Job Description:

Principal Product Manager Technical - Twitch Prime Job ID:1168879 | Amazon.com Services LLC

Twitch Prime, Amazon Prime's program for anyone who enjoysplaying or watching games, needs a Principal Product Manager toraise the bar for how our customers discover our offerings. If youlove games and can deliver excellent products, read on! Be a heroto the billions of game players worldwide by bringing them newwaves of loot and fresh experiences. Your mission, if you choose toaccept, is to deliver joy to Prime members through game contentfrom upcoming and popular video games around the world.

Twitch Prime is looking for a highly-motivated and enthusiasticPrincipal Product Manager - Technical. You will be joining the fastgrowing, quickly evolving Customer Experience team, so the abilityto dive in and impact new product development is critical. To besuccessful in this opportunity, you will possess a strong productmanagement and technical background and will have demonstratedexperience delivering large projects with cross functional teams.You must be able to thrive and succeed in an entrepreneurialenvironment, and resolve ambiguity or competing priorities. Thismeans you are not only able to develop and drive high-levelstrategic initiatives, but can also roll up your sleeves, dig inand get the job done. As a leader, you will anticipate bottlenecks,provide escalation management, anticipate and make tradeoffs, andbalance current and future business needs versus technicalconstraints.

Amazon is all in on games, and Twitch Prime is one of a seriesof disruptive new initiatives that highlights our investment anddedication to the industry and its players. Twitch Prime, launchedon September 30, 2016, is both the premium version of Twitch andincludes a series of new benefits available to all Amazon Primemembers geared at making Twitch Prime a home for all gamers. Webelieve the evolution that began with arcade communities a quarterat a time, growing to the live streams and eSports of today, willcontinue to a future in which fans are creators, players arecelebrities, and games are a global cultural touchstone that cutsacross age, gender, and nationality.

The leader in this role thrives in working at the intersectionof art and science, and will be insatiably inquisitive about ourcustomer experience and connect that experience with cutting-edgetechnical solutions to address customer-facing problems. You willbe a strategic leader for the org, defining and managing productroadmaps in areas of high complexity, across one or moreengineering teams. The role is inherently cross-functional; youwill work closely with engineering, UX design and research, datascience, applied science, program management, legal, and businessdevelopment teams to deliver products that enhance Twitch Prime’scustomer experience. Passion for the customer and their userexperience is a key requirement, but setting the strategy is notenough. Seeing your solutions ship, scale and make a measurableimpact on customers’ lives fuels you. All while having fun.

Primary responsibilities:

· Own the customer journey from where the customer discovers ourofferings through landing them on a detail page to claim their loot - across all the surfaces Twitch Prime can be found on

· Define the customer journey strategy (including Search,Personalization) & success metrics, animating that vision forstakeholders, and bringing the vision to life

· Manage product roadmaps, ensure that they are prioritizedappropriately

· Work cross-functionally to manage bottlenecks, anticipate andmake trade-offs, balance the business needs against technicalconstraints, and maximize business benefit while building greatcustomer experiences.

· Scaling programs globally, understanding and factoring inlocal customer preferences

· Present confidently to Amazon senior management

BASIC QUALIFICATIONS · 8+ years of product management, softwareengineering, or technology

· Experience with end to end product delivery, from ideacreation/definition through launch

· Experience negotiating and guiding technology and strategydiscussions with engineering teams

· Superior written and verbal communication skills

PREFERRED QUALIFICATIONS Looking for people with one or more ofthe following:

· Excellent written communication skills with demonstratedexperience engaging and influencing senior executives

· A proven track record of building new, innovative, andengaging customer experiences informed by customer data andanecdotes

· Strong analytic and quantitative skills; ability to use harddata and metrics to back up assumptions, recommendations, and driveactions (SQL strongly preferred)

· Experience working globally, for a global customer base

· Mobile experience (iOS, Android)

· Experience with machine learning technologies andstatistics

Amazon is committed to a diverse and inclusive workforce. Amazonis an equal opportunity employer and does not discriminate on thebasis of race, ethnicity, gender, gender identity, sexualorientation, protected veteran status, disability, age, or otherlegally protected status. For individuals with disabilities whowould like to request an accommodation, please visithttps://www.amazon.jobs/en/disability/us.

Amazon is an Equal Opportunity Employer – Minority / Women /Disability / Veteran / Gender Identity / Sexual Orientation /Age.

Keywords: Amazon.com, Inc, Seattle , Principal Product Manager Technical - Twitch Prime, Other , Seattle, Washington

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Keywords: Amazon.com Services LLC, Seattle , Principal Product Manager Technical, Other , Lynnwood, Washington

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