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Chief of Staff, Modern Work, Microsoft Consulting Services

Company: Microsoft Corporation
Location: Issaquah
Posted on: September 17, 2020

Job Description:

Chief of Staff, Modern Work, Microsoft Consulting Services Save save Chief of Staff, Modern Work, Microsoft Consulting Services to job cart

Job number 884779

Date posted Sep 8, 2020

Travel 25-50 %

Profession Business Programs & Operations

Role type People Manager

Employment type Full-Time

The Chief of Staff, Modern Work , will support the Microsoft Consulting Services (MCS) Leader, in executing the organization mission to "Create a Consulting team focused on: ‘Make the Market’ to drive production level consumption with Enterprise customers through Digital Transformation and Modernization". MCS’s role is to take the innovations of Microsoft platform and product groups and translate them into transformational outcomes for our customers’ businesses. MCS is in the forefront of Digital Transformation with customers by bringing the integrated value of Azure Cloud & AI, Modern Work Cloud (M365) and Business Applications Cloud (Dynamics 365). Modern Work Domain is responsible for customers’ work and workforce transformation through the M365 portfolio of offerings. The work MCS does often becomes key industry references for customers and partners to follow and this makes the market for Microsoft. While ensuring that we execute the business in a compliant manner, COS will be a role model of expected behaviors and drive accountability, responsibility and learning through every level in the organization.

The Chief of Staff will hold the Leadership team accountable to deliver on their financial commitments within the Consulting Operating Model, establish controls to optimize consumption revenue, Cost of Consumption, and MCS Billing within our organization. This will be accomplished by being a change leader and an empathetic crafter of culture.

Microsoft Consulting Services

Microsoft Consulting Services engages directly with customers around the world to deliver business value from the latest Microsoft technology. We bring together the best Microsoft innovation to empower companies on their digital journeys - from envisioning new possibilities to delivering and supporting the resulting solutions. Simply put, through professional services and support, we help customers and partners get the most out of their investment in our technology.

Prioritize landing FY21 Organizational and Operating Model changes and drive adoption within our organization.

Coordinate/Orchestrate Strategic Planning Process and Business Rhythm of the Business (ROB). Engage with Time Zone leaders and central MCS functions to drive timely actions.

Employee Engagement and People Management; Support leadership as they Attract, Retain and Develop employees in a highly competitive talent market.

Communications - create sustained, pervasive connections and conversations across our organization to deliver better employee experience and organizational performance.

Impact Culture

Be an active Change Agent, an empathetic crafter of culture for your leader and organization.

Embodying Microsoft Leadership Principles (Creating clarity, generating energy, and delivering results).

Evolve the Consulting Business role and perception across One Microsoft approach from planning to execution with alignment of investment and resources across all Enterprise stakeholders (EC, CSU, STU, CSE, M&O).

Champion Consumption

Champion Services Consumption efforts across all functions by ensuring processes and behaviors are aligned to the to reflect "Champion Consumption" role.

Work with your leader to deliver on Cost of Consumption metrics.

Partner with the project and account team to ensure that consumption milestones are on-track and properly shared.

Enable consumption delivery tracking to facilitate cost of consumption measurement.

Champion Compliance

Act as the escalation point for systemic compliance issues.

You are expected to be the local expert and contact point for local regulations, and security, privacy, and data protection.

You are the primary point person to drive compliance actions throughout your organization.

Qualifications You will bring 5+ years’ of business management experience delivering results by demonstrating the following competencies:

Cross-Boundary Collaboration. The collaboration spans across Microsoft organizations and Product Groups. The ideal candidate should have demonstrated capability in similar large organization collaboration scenarios

Enabling Change

Optimizing Resources & Budgets

Program and Project Management

Develop strategic insights about how our business is running and help the domain leader to elevate the functioning of the domain

Running business rhythm of business cadence, follow through actions and ensuring their implementation

Proactively engage with peer group within the domain, other domains, and MCS central functions to ensure the domain meets or exceeds its obligations in running smooth consulting business

Assist Domain leader in timely communication and engagement with global employee base

Must have prior experience in operational functions leading direct or virtual teams

Location/Travel: You will be based anywhere in the United States, with a preference for Issaquah, WA. Global travel will be required, between 25 – 50%.

Join us and be one who empowers billions! That’s incredible reach . When you combine that with your own inspiration , plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Keywords: Microsoft Corporation, Seattle , Chief of Staff, Modern Work, Microsoft Consulting Services, Other , Issaquah, Washington

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