UX Researcher IV

Company: Planet Interactive
Location: Seattle
Posted on: September 17, 2020

Job Description:

UX Researcher IVOur client, a social media Tech giant, seeks a SENIOR level UX Researcher to join for a long term project (6 months). Location:--Seattle, WA (remote start due to Covid)Benefits:--Health, Dental, Vision and accrued PTOWhat You'll Do:Research user experience features in computer software and other applications.Investigate ways to improve the end-user interaction with computer programs to increase satisfaction, brand loyalty, and overall use.Create reports based on market trends and user surveys, analyze the information and report observations to the user experience manager.Relay information and ideas to the user experience team and other designers to modify existing computer features and graphics.Develop innovative solutions for existing user experience issues, create effective strategies to implement user experience changes, perform task analysis, troubleshoot remote applications, and execute prototype testing.Work with other researchers and internal teams to form a cohesive user experience platform.Conduct focus groups and gather survey results for future versions of the product or service.Plan and coordinate field and crowdsourcing efforts.Interact with clients to determine requirements and set expectations.Analyze and report on user data to inform design and deployment.Create user scenarios and stories to coordinate with other teams.Design and lead user focus groups and data collectionQualifications:BA/BS degree with 9+ years of professional experienceOR, if MA/MS (preferred), 6+ years of professional experienceMust be able to work autonomously once up to speedMixed-methods experience but leans qualitativeSkilled with usability testingB2B validation (understanding business motivations and business behaviors)***This is not a market research role!***

Keywords: Planet Interactive, Seattle , UX Researcher IV, Other , Seattle, Washington