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Divisional Pathway of Hope Coordinator

Company: The Salvation Army
Location: Seattle
Posted on: October 18, 2020

Job Description:

Job Title: Divisional Pathway of Hope Coordinator Department: Social Services Job Grade: Reports to: Divisional Social Services Director or Divisional Secretary for Program Location: DHQ - Northwest Division FLSA: Full-Time Exempt The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Job Summary: The Divisional Pathway of Hope Coordinator is responsible for supervising and supporting services offered to families through the Pathway of Hope case management approach at identified corps or social services sites. The Divisional Pathway of Hope Coordinator will report directly to the Divisional Social Services Director/Divisional Secretary for Program and work collaboratively with the Territorial Social Services Dept. to support implementation of this approach, including staff training/consultation, quality assurance, program evaluation, and outcome reporting. Essential Functions: Supervision and Consultation --- Provide ongoing supervision and administrative oversight for all local units in the implementation of Pathway of Hope. --- Provide direct case consultation and technical assistance to caseworkers and interns, as requested. --- Plan, coordinate, and facilitate monthly caseworker meetings, whether virtual or in person. --- Meet with local staff and officers at least monthly to offer support and information regarding community linkages, and program requirements including intake processes, intervention strategies, and collection of data needed to meet program reporting requirements. --- Assist in recruiting, interviewing, and training of new employees directly involved in providing Pathway of Hope on the local level. --- Provide casework orientation and training for new caseworkers or interns. --- Attend inter-agency meetings and participate in local networks with local staff, as appropriate. Planning and Implementation --- Ensure quality of POH planning and implementation by participation with POH planning and program development at sites. --- Ensure consistent communication by participating in regularly scheduled conference calls with the Territorial Pathway of Hope Project Manager, local caseworkers, officers, and the DSSD/DSP. --- Ensure consistent internal communication and understanding of program developments by sharing electronic and hard copies of updated information with divisional staff and corps. Additionally, prepare bi-monthly reports on the POH progress and status for POH Project Manager and DSSD/DSP. --- Ensure quality of local data and reporting of information that will support national and territorial POH program outcomes. --- Ensure relevance and consistency of POH by collaborating with the Project Manager and DSSD/DSP with ongoing development of policies and procedures, goals and objectives, and outcome based measures related to the POH. --- Ensure relevance of POH approach to funders by keeping current on program funding resources, both public and private, and assist DSSD/DSP and Development staff to support local leadership in securing additional localized funding. --- Assist scaling of POH and learning agenda by collaborating with the POH Project Manager, the DSSD/DSP and other organizations for the purposes of further development of the POH model and support kindred projects, as requested and/or assigned. Evaluation and Outcome Measurement --- Ensure the accuracy of data entry into the database. --- Oversee annual POH evaluations/outcomes measurement for cluster(s) of corps and complete summary/review report to POH Project Manager and DSSD/DSP. --- Report any POH implementation challenges and work with the POH Project Manager, and DSSD/DSP to develop an action plan to address program development needs. --- Maintain a POH database which consolidates program data across units, updating information as needed. --- Collaborate with POH Project Manager, and assist the DSSD/DSP with the development of program-specific POH implementation plans as requested and/or assigned. --- Serve on committees related to case management, emergency assistance and building sufficiency, as requested or appointed. Education and Training --- Plan, conduct, and/or participate in Pathway of Hope workshops and other training events at the territorial, divisional, and/or local level, as requested or assigned. --- Assume responsibility to plan, conduct, and/or participate in other social service workshops and staff training events at the territorial, divisional, or local level, as requested or assigned. --- Maintain a database of personnel who have been trained in Pathway of Hope, updating all information quarterly following Pathway of Hope evaluation reviews of each unit. --- Provide supervision for social work student interns, as requested or assigned. Department Support --- Participate in departmental staff meetings; meet with the POH Project Manager on a regular basis for consultation and project review. --- Complete monthly itinerary and status reports on activities and projects. --- Contribute to the development of department reports to administration as requested. --- Serve on divisional, territorial, or national committees, as requested or assigned. --- Represent the DSSD/DSP or other department personnel at meetings, hearings, or conferences, as requested or assigned. --- Other duties as assigned, either verbally or in writing. This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The staff person may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Qualifications: Education: --- Required: Bachelor of Social Work (BSW) or comparable degree from an accredited college or university. --- Preferred: Master of Social Work (MSW) or comparable degree from an accredited college or university. Experience: --- For an MSW, a minimum of two years of experience in supervision of social service programs providing case management with at-risk, economically and socially vulnerable populations. --- For a BSW, a minimum of four years of experience in supervision of social service programs providing case management with at-risk, economically and socially vulnerable populations. --- Demonstrated capacity in building collaborative community service program models. Knowledge, Skills and Abilities: --- Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries and customers. --- Demonstrated capacity to teach adults. --- Familiarity with Salvation Army policies and procedures. --- Excellent oral and written communication skills. Supervisory Responsibility: Encourage, motivate and support staff and officers throughout the division to work collaboratively for the purposes of serving those targeted individuals and families through the POH and its desired outcomes. Physical Requirements: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. --- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. --- Ability to grasp, push, and pull objects such as files, file cabinet drawers, and reach overhead. --- Ability to operate a telephone. --- Ability to operate a desktop or laptop computer. --- Ability to lift up to 25 lbs. occasionally (usually file boxes). --- Ability to access and produce information from a computer. --- Ability to understand written information. Working Conditions: Work is performed in a typical office environment or in assigned program locations in the field. Full-time exempt position may require some weekend and evening work as needed. Travel, including overnight, will be required occasionally. Statement of Purpose: This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual---s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. Caveat: The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice. REPORTS TO: Divisional Social Services Secretary or Divisional Secretary for Program I have received a copy of this job description, understand, and agree that it applies to the job I am employed to perform for The Salvation Army as of this date, that it supersedes all previous job descriptions I may have had, and will continue in force until and unless replaced by a subsequent job description. Equal Employment Opportunity: Minorities/Women/Disabled/Veterans

Keywords: The Salvation Army, Seattle , Divisional Pathway of Hope Coordinator, Other , Seattle, Washington

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