SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Experienced Tax Preparer

Company: Intuit
Location: Pacific
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Seattle , Experienced Tax Preparer, Other , Pacific, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Local Class B Drivers Home Daily
Description: Local Class B Drivers - Home Daily Great Pay Benefits Location: Seattle, WA Celebrating 41 Years in Business Please Apply Below or Call 888 714-8517 Charlie s Produce - Who We Are Charlie's Produce (more...)
Company: Charlie's Produce
Location: Redmond
Posted on: 10/23/2020

Application Engineering Manager
Description: Join Hired and find your dream job as a Application Engineering Manager at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

Company Truck Driver CDL-A
Description: Job Description Hiring Company Drivers Call for Available Route Details 866-366-7612 Truck Driver Benefits Flexible home time options
Company: Gardner Trucking
Location: Sammamish
Posted on: 10/23/2020


Developer
Description: Join Hired and find your dream job as a Developer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive salary (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

DevOps Engineer
Description: Join Hired and find your dream job as a DevOps Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

PHP Developer
Description: Join Hired and find your dream job as a PHP Developer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

Front-End Engineer - Remote
Description: Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

Software Engineer - Remote
Description: Join Hired and find your dream job as a Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You'll receive (more...)
Company: Hired
Location: Sammamish
Posted on: 10/23/2020

Warehouse Handler (Multiple Shifts Available)
Description: Job Description Part-time Sortation Team Member Hourly pay rate: Earn 17.30/hr - 20.30/hr The base pay for this role is 17.30/hr. We are offering temporary shift premiums through Dec 2020. Earn (more...)
Company: Amazon
Location: Sammamish
Posted on: 10/23/2020

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Redmond
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds