Jewelry Consultant (Sales)
Company: Shane Co.
Location: Lynnwood
Posted on: January 12, 2021
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Job Description:
Overview: How We're Keeping You Safe in These Uncertain
TimesThis can be a troubling time to work in a customer facing
role. At Shane Co., we take the health of both our employees and
customers very seriously. In light of the COVID-19 pandemic, we've
gone above and beyond to implement new health and safety measures
in all of our stores and offices. This includes: requiring
temperature checks for both employees and customers, providing
branded masks to all of our employees, requiring all customers to
wear masks while in-store, having disposable masks, hand sanitizer,
and gloves available at all times, extra cleaning and sanitizing,
including cleaning surfaces between each customer interaction and
the Synexis-- Biodefense System (which is the state-of-the-art
microbial reduction system designed to clean air and surfaces by
reducing the presence of microbes in indoor spaces).Position
OverviewAs a leader in the jewelry industry for four generations
and as the largest family-owned jeweler in the U.S., Shane Co.
serves our customers with an unparalleled standard of excellence.
Our people get to share in our customers' milestone moments such as
weddings, birthdays, anniversaries, and everything in between. We
are looking for passionate, fun, vibrant individuals who want to be
a part of our dynamic company culture in a retail
environment.Responsibilities: Your role as a jewelry consultant is
to develop strong customer relationships while maximizing sales
performance as a jewelry expert. You will work to meet the unique
needs of each customer by listening, providing sales presentations
based on the features and benefits of our products, closing sales,
clienteling with existing customers for their ongoing needs,
assisting with back-of-house operations, performing inspections and
cleaning support to maintain the beauty of our guests' merchandise
and providing exceptional service while helping team members do the
same.We will provide you with the training you need to be able to
demonstrate an in-depth knowledge of our merchandise, represent our
brand, and create an exceptional store experience for each and
every customer. Our goal for our customers is to ensure each one
receives the highest level of service; the experience YOU create is
the reason for their return. Our goal for you is to give you an
employment experience like no other so you wake up and want to come
to work every day! If you love being part of a team as well as
building individual sales volume, this is the place for you!Why
Work for Shane Co.?Shane Co. is a family-owned business and
everyone who works in our organization is part of the family. This
family point of view is exactly why we want to take care of you AND
your family. We hire just a fraction of the people who seek to join
us because we are the best of the best and if you join us, you will
be too. * We want driven and competitive people who help us satisfy
the customers' needs. We do not sell on commission, we offer a very
competitive base rate and we bonus based on team performance
because we genuinely care that the customer gets the perfect piece,
no matter their budget. We also care about the environment our team
works in---no "sharks" or people who try to steal others' sales
need apply. * We invest in your growth and development. We have a
top notch new hire training program and also offer ongoing learning
and development opportunities, both for work-related topics AND for
topics you'd like to study outside of work!* We focus on providing
you a time off package that is very generous for retail! It is
important for us to be available when our customers need us so we
do work weekends, however our hours of operation are the best in
the business (We close at 5pm on Saturday and Sunday). You accrue 3
weeks of vacation in your first year! In addition, you also earn
sick days and we are closed on 7 major holidays (unlike most
retailers), AND you get an additional floating holiday each year
AND we pay you for one volunteer day per year (you can join us in
volunteering for our company's work with the Kids In Need
Foundation or you can volunteer at an organization of your choice)!
The longer you work with us, the more vacation time you earn!*
Unlike other companies who just offer low paying disability
insurance to cover your major illness situations, we offer the
ability to earn time off at FULL pay for the care of yourself or a
family member! When your family needs you, we want you to be able
to be there for them.* We offer very competitive medical, dental
and vision plans, as well as a 401 (k) plan with a company match,
company paid life insurance, and flexible spending accounts for
medical, daycare or mass transit commuting expense. We also offer a
number of discounted voluntary benefits including long-term
disability, life insurance for your dependents, pet insurance and
even things like discounted travel and movie tickets!* We have
benefits focused on you AND any family member (partner, children
and even your parents!) including counseling, legal advice,
assistance in finding appropriate medical specialists and even help
in understanding medical bills!* And, of course, we offer a
generous discount in our stores or online for you AND your family
members!Qualifications: * A minimum of 1 year of sales or other
customer-facing experience required.* Genuine enjoyment in working
with people.* Retail sales or hospitality industry experience
preferred with the ability to present features and benefits of
unique products. Prior experience with jewelry sales is not
required--- we will teach you!* High performing and driven to
achieve goals.* Great listener--- we need you to listen to each
customer's needs.* Ability to maintain customer relationships in a
changing sales environment.* Energetic team player.* Must have
weekend and evening availability.
Keywords: Shane Co., Seattle , Jewelry Consultant (Sales), Other , Lynnwood, Washington
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