Data Specialist - CWA - Seattle, WA
Company: Lumen
Location: Seattle
Posted on: January 15, 2021
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Job Description:
About Lumen
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and
YouTube: /lumentechnologies. The Role Open customer payments for
input to our customer payment processing system. MUST be able to
open mail on OPEX mail extraction equipment. The Main
Responsibilities Remittance Processing Services in Seattle, WA is
responsible for processing customer payments. The job
involves:Extracting and posting customer payments using mail
extraction equipment and MAVRO software dailyPerforming advanced
and routine clerical duties including, but not limited to,
reviewing, and processing a wide variety of detailed material,
maintaining databases, analyzing, and reconciling data of a complex
nature from multiple sourcesContacting customers for payment remit
information using the telephone and Outlook emailProcessing Vendor
payment requests to Accounts PayableAccessing several
databases/programs, reference materials, departmental experts
outside sources What We Look For in a Candidate We are looking for
a candidate that has a positive attitude and someone that will go
above and beyond for customer satisfaction:Must be able to stand up
to eight hours a day operating mail extraction equipmentMust be
able to sit up to eight hours a day operating mail extraction
equipment and MAVRO softwareMust be able to lift at least twenty
poundsComputer literacy, multi-tasking, problem solving and verbal
communication Knowledge of specific databases and billing systems
Customer Service skillsMust be able to effectively communicate with
Management, peers, and internal/external contactsMust be able to
meet Market Unit commitments and Service Level AgreementsMust
practice the Unifying Principles What to Expect Next Requisition #:
240020This position is part of a bargaining unit and represented by
a union. Depending upon the applicable collective bargaining
agreement under which you may be hired, you may be: (a) required to
join the union and pay union dues as a condition of employment; or,
(b) required to pay union dues, but not join the union as a
condition of employment; or (c) free to chose whether or not to
join the union, but if you do join the union you would be obligated
to pay union dues.EEO Statement
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, creed, veteran status, disability, medical
condition, genetic characteristic or information, age, sex, gender,
sexual orientation, gender identity, marital status, family status,
pregnancy, or other legally protected status (collectively,
"protected statuses"). We do not tolerate unlawful discrimination
in any employment decisions, including recruiting, hiring,
compensation, promotion, benefits, discipline, termination, job
assignments or training.Disclaimer
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Keywords: Lumen, Seattle , Data Specialist - CWA - Seattle, WA, Other , Seattle, Washington
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