SeattleRecruiter Since 2001
the smart solution for Seattle jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Seattle
Posted on: January 15, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.* Prior tax preparation experience in a tax practice or retail setting required.* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules* PTIN required* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA* Strong customer service skills with ability to empathize and instill confidence* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner* Strong Research skills and the ability to quickly use online resources to find answers* Critical thinking and problem solving* Persistence and determination* Willingness to utilize audio/visual tools to communicate with customers* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well* Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns* Compiling/preparing tax returns for TurboTax Customers* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review* Communicate directly with the customer as needed* Coordinate customer meetings and follow-up* Communicate updates to credentialed tax experts on assigned customers* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review* High quality customer interactions and experiences* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions* Proficient with technology and solid knowledge of computer operations and software.* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer* Document customer interactions* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Seattle , Virtual Experienced Tax Associate, Other , Seattle, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Visual Designer
Description: Educative is looking for an extraordinary Visual Designer to help us delight current and potential users, ensuring we have a polished and premium aesthetic across all user touchpoints. This is an excellent (more...)
Company: Educative, Inc.
Location: Redmond
Posted on: 01/18/2021

English Specialist
Description: About our company: Since 2011, AI Data Innovations have provided human annotation services for a variety of machine learning approaches and applications. With a growing crowd of workers in more than 200 (more...)
Company: AI Data Innovations
Location: Redmond
Posted on: 01/18/2021

Licensing Specialist
Description: RESPONSIBILITIES: Kforce has a client is a cutting-edge provider of world class software, solutions and services seeking a Licensing Specialist in Redmond, WA. Summary: Employing over 100,000 passionate (more...)
Company: Kforce Finance and Accounting
Location: Redmond
Posted on: 01/18/2021


UX Designer
Description: RESPONSIBILITIES: Kforce has a client in search of a UX Designer in Redmond, WA. Key Tasks: Supporting the team in creative exploration
Company: Kforce Technology
Location: Redmond
Posted on: 01/18/2021

Bilingual Store Counter Sales
Description: Ventas y Servicio al Cliente - Biling xfc e - El puesto de ventas y servicio al cliente biling xfc e es ideal para una persona experta y energ xe9 tica que tiene una pasi xf3 n por las refacciones (more...)
Company: O'Reilly Auto Parts
Location: Redmond
Posted on: 01/18/2021

Loan Officer Assistant
Description: Caliber Home Loans, Inc. is one of the nation's fastest-growing mortgage lenders. We didn't move into the fast lane because of clever marketing campaigns or flashy television ads our talented employees (more...)
Company: Caliber Home Loans, Inc.
Location: Redmond
Posted on: 01/18/2021

Bilingual Parts Delivery
Description: br br xa0 Nuestros conductores de Entrega de Partes proporcionan un excelente servicio al cliente a trav xe9 s de la entrega segura y eficiente de partes y productos a nuestros clientes profesionales (more...)
Company: O'Reilly Auto Parts
Location: Redmond
Posted on: 01/18/2021

3rd Party Quality Specialist
Description: RESPONSIBILITIES: Kforce is looking for someone who is excited to dive deep into competitive analysis and critique to support games across our group in Redmond, WA. Summary: In this role, you will help (more...)
Company: Kforce Technology
Location: Redmond
Posted on: 01/18/2021

Engagement Program Specialist
Description: Are you interested in influencing one of Microsoft---s most important programs for engaging our strategic customers in one of the most stimulating environments on the Redmond campus Are you motivated (more...)
Company: Microsoft
Location: Redmond
Posted on: 01/18/2021

FOOD PREP Assist with School Meals WEEKDAYS ONLY
Description: HIRING NOW for FALL POSITIONS - TRAINING STARTING FEBRUARY-- br Job Details:-- br LWSD Sodexo Nutrition Services is currently looking for Food Prep Helpers to work at Redmond, Kirkland, and Sammamish (more...)
Company: Sodexo
Location: Redmond
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds