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Mac Administrator with jamf

Company: Data Systems Integration Group
Location: Bothell
Posted on: February 20, 2021

Job Description:

Hi,
More than just a Mac Administrator. They need to be able to script and know Jamf also.
Location: Bothell, WA / Remote till COVID-19 situation settles Duration: 12+ Months Job Description The Principal Systems Engineer will ensure best in class performance & availability for business capabilities and growth through IT Service Management. The scope will include solving operational issues for all Jamf Pro managed devices and macOS related services to support all clients and service levels while following all ITSM best practices. This requires excellent communication skills to work across teams to solve daily operational incidents and to coordinate Endpoint management activities. The successful candidate will manage conflicts and escalation to achieve results, while maintaining excellent working relationships across the teams. The successful candidate will also possess analytical and problem-solving skills.

Responsibilities include:

  • Implementation, maintenance, administration, and configuration of the enterprise Jamf Pro environment
  • Developing and maintaining Mac deployment automation architecture, design/migration, and troubleshooting
  • Packaging of macOS applications to be distribute using Jamf Pro
  • A working knowledge of integrating Mac systems into a primarily Windows and Active Directory Domain environment.
  • End-user facing expertise in providing support for Apple hardware and software issues within end-user computer systems
  • Engaging Managed Service organizations to address quality JAMF policies and configuration and process concern.
  • Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise Mac technologies
  • Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences
  • Participate within the Agile Sprints in the Product Management and Engineering organization to ensure quality execution of all OS related changes that will affect the operations and support organization.
  • Develop Knowledge Base articles related to macOS and Jamf Pro
  • Engage and ensure any security changes or initiatives that might have Jamf related impacts are evaluated and reviewed.
  • Engage in any changes with vendors to streamline Jamf related processes Basic Qualifications
    • Associate's degree or equivalent work experience
    • At least 7 years of experience within a general information technology (IT) environment
    • At least 7 years of experience with the design, development and support of technology infrastructure Preferred Skills/Experience
      • 3-5 years of prior experience supporting and managing Mac's in an enterprise environment using Jamf Pro or other MDM.
      • Jamf 200 or 300 Certification
      • Familiarity with all recent releases of macOS (High Sierra, Mojave, Catalina, Big Sur). (features, patching, upgrades etc.)
      • In depth knowledge and expertise using and managing Jamf Pro server policies and config profiles.
      • Familiarity with various tools to assist in the deconstruction and rebuilding of installer packages
      • Scripting language knowledge in Bash or Python
      • An in-depth understanding of the macOS provisioning process using Automated Enrollment/DEP
      • In-depth knowledge of FileVault and secure token workflows.
      • Experience in working with third-party engineering level support (Apple, JAMF, various security vendors)
      • The ability to clearly communicate to both team members and the end user community. Desired Skills / Experience:
        • Jamf 400 or CCE Certification
        • Comfortable working within a managed Change process environment
        • Familiarity with integration of Apple devices (Mac laptop, desktop, iOS mobile devices)
        • Install, configure and maintain Acronis Connect on Windows Servers Regards,
          Manoj Kumar
          Senior Recruiting Manager Data Systems Integration Group Inc, 485 Metro Place South, Suite 101
          Dublin, OH 43017
          Email: ,
          Direct andx 111
          Fax:
          - provided by Dice

Keywords: Data Systems Integration Group, Seattle , Mac Administrator with jamf, Other , Bothell, Washington

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