Sr. Claims Specialist

Company: Aerotek
Location: Seattle
Posted on: February 23, 2021

Job Description:

Description:A large Coffee company in Seattle is looking for a claims specialist. This position contributes to Company's success by protecting tax and unemployment insurance liability through researching, drafting, and communicating company response to state unemployment claims within strict deadlinesDaily schedule:- Researches, analyzes, and investigates partner separations in consultation with others in Partner Resources, external contacts or other departments outside PRO Solutions & Services- Builds claim responses; ensures the timely, courteous and professional follow up to incoming phone calls, and emails- Provides strong customer service by effectively managing customer expectations while meeting customer needsCandidate RequirementsExperience:Experience working in a customer serviceHuman resources experience or education preferredExperience researching, analyzing and problem solvingCase management experience preferredRequired Knowledge, Skills and AbilitiesAbility to communicate clearly and concisely, both orally and in writingAbility to handle confidential and sensitive informationAnalytical skills with the ability to provide appropriate information and referralsAbility to work both independently and as a member of a teamAbility to work in a fast-paced and changing environmentAbility to conduct independent research and analysisProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Microsoft Project)Ability to utilize multiple software programs simultaneouslyStrong customer service skills with demonstrated composure and professionalismSkills:HR Assistant, Unemployment claims, oracle, claims management, SAP, Fast pace, Customer ServiceTop Skills Details:Oracleclaims management SAPAdditional Skills & Qualifications:Candidate RequirementsExperience:Experience working in a customer serviceHuman resources experience or education preferredExperience researching, analyzing and problem solvingCase management experience preferredRequired Knowledge, Skills and AbilitiesAbility to communicate clearly and concisely, both orally and in writingAbility to handle confidential and sensitive informationAnalytical skills with the ability to provide appropriate information and referralsAbility to work both independently and as a member of a teamAbility to work in a fast-paced and changing environmentAbility to conduct independent research and analysisProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Microsoft Project)Ability to utilize multiple software programs simultaneouslyStrong customer service skills with demonstrated composure and professionalismExperience Level:Expert Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Seattle , Sr. Claims Specialist, Other , Seattle, Washington