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Sr Mgr. Continuous Improvement

Company: F5 Networks, Inc.--
Location: Seattle
Posted on: February 23, 2021

Job Description:

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Position Summary Provides management for one or more information technology services functions supporting company business processes. Primary Responsibilities

  • Building and leading TS's Organizational Change Management (OCM) capability
  • Building and leading the internal TS process improvement program
  • Enabling our value streams and agile teams to know their customer better via customer journey maps, persona building and continuous listening practices
  • Partner with TS Product and Engineering for business adoption of new and existing technologies
  • Partner with Organization Optimization team to drive adjustments and improve TS's performance
  • Driving the TS efforts to support F5's Mergers & Acquisitions. Partnering with F5's Integration Management Office (IMO) to ensure TS efforts align with overall F5 M&A activities
  • Employee management including but not limited to sourcing, interviewing and hiring candidates for open positions, onboarding, establishing goals, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance evaluations, approving paid time-off (PTO), developing performance improvement plans, and taking disciplinary action.
  • Accountable for deployment, maintenance, and execution of procedures for highly effective and reliable TS processes.
  • May manage employees in two or more locations.
  • May manage activity of two or more groups.
  • May manage other managers or senior level technical professionals.
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Performs other related duties as assigned. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Knowledge, Skills and Abilities
    • Knowledge and expertise of Technology Services
    • Demonstrated ability to lead teams
    • OCM and Business Process Management (BPM) experience
    • Demonstrated ability in mentoring and developing direct reports.
    • Excellent interpersonal and communication skills. Qualifications
      • B.S. Degree in Computer Science or other applicable degree
      • 8+ years working with Technology Services or technology clients
      • 3+ years of management experience. Physical Demands and Work Environment
        • Duties are performed in a normal office environment while sitting at a desk or computer table.
        • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
        • Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 10 % of the time spent traveling.
        • Job may be performed on-site or in an office environment sitting at a desk or computer table. F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com ). It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Posted 4 Days Ago Full time RP1019969 About Us F5 provides solutions for an application world. F5 helps organizations seamlessly scale cloud, data center, telecommunications, and software defined networking (SDN) deployments to successfully deliver applications and services to anyone, anywhere, at any time. The world's largest businesses, service providers, government entities, and consumer brands rely on F5 to stay ahead of cloud, security, and mobility trends.

Keywords: F5 Networks, Inc.--, Seattle , Sr Mgr. Continuous Improvement, Other , Seattle, Washington

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