IT support (bilingual: Chinese/ English)
Company: Intellipro Group Inc
Location: Seattle
Posted on: February 24, 2021
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Job Description:
We are seeking a Service Desk Specialist to help us grow our IT
and software development environment. The Service Desk Specialist
's typical day will include providing the 1st line of technical
support for our local offices as well as our world-wide remote
office workers. The Service Desk Specialist is responsible for
supporting both Windows and Mac systems in the corporate
environment. This includes desktops and laptops. The Service Desk
Specialist will need to build, setup, maintain, implement, and
troubleshoot technology problems related to laptops and desktops
that affect end-user productivity. The Service Desk Specialist will
report to the regional Service Desk lead.
The Service Desk Specialist will interface daily with other
technical staff, and work on assignments and delivering services to
end-users. He or she will work closely with all users and
management for issue resolutions. He or she will help to provide
monitoring for our IT and development infrastructure and assist in
its growth. He or she also will need to understand fundamental IT
concepts regarding hardware and software, networking, data storage,
data backups, and monitoring.
Additional responsibilities include:
Required Skills
Desired Additional Skills:
Keywords: Intellipro Group Inc, Seattle , IT support (bilingual: Chinese/ English), Other , Seattle, Washington
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