Sr. Partner Operations Manager
Company: Amazon.com, Inc.
Posted on: June 12, 2021
Prime Video is changing the way millions of customers enjoy
video. Prime Video delivers premium content to customers through
purchase and rental of movies and TV shows, unlimited on-demand
streaming through Amazon Prime subscriptions, add-on channels like
Showtime and HBO, and live concerts and sporting events like NFL
Thursday Night Football. In total, Prime Video offers nearly
200,000 titles and is available across a wide variety of platforms,
including PCs and Macs, Android and iOS mobile devices, Fire
Tablets and Fire TV, Smart TVs, game consoles, Blu-ray players,
set-top-boxes, and video-enabled Alexa devices. Amazon believes so
strongly in the future of video that we've launched our own studio
to produce original movies and TV shows, many of which have already
earned critical acclaim and top awards, including Oscars, Emmys,
and Golden Globes.
Are you excited about managing stakeholder relationships,
launching high profile content on Prime Video and influencing
product and engineering solutions that have a key impact on helping
our business scale? The Amazon Studios Content Operations (ASCO)
team's vision is to drive the most advanced digital video customer
experience in the industry for Amazon Originals, and to develop the
digital supply chain benchmark by pioneering capabilities that
define the future of the Digital video industry. The team's mission
is to provide customers the most convenient, intuitive and
defect-free viewing experience for Amazon Originals by getting
involved in the supply chain as far upstream as possible and
collaborating with Amazon Studios to build a nimble and streamlined
supply chain. We are the voice of our upstream and end customers,
and closely partner with product and engineering teams to pioneer
the next generation of the digital video experience.
As a Sr. Partner Operations Manager, you will be responsible for
managing Amazon Originals content through our publishing processes,
and ensuring that this strategically critical content makes its way
to the site on-time and defect free. In addition to continuously
driving and improving execution content launches, you will work
closely with cross-functional counterparts in engineering, product
management, marketing, finance, and executive teams to ensure the
supply chain team and systems are supporting the broader growth,
launching new features, developing and growing business
opportunities, and enhancing our customer experience. In this role,
you will own stakeholder relationships, publish content and focus
on conceptualizing and implementing programmatic solutions that
drive digital supply chain efficiencies and overall Amazon Studios
launch success. You will own informing the product and engineering
teams on operational tooling requirements to support our business
growth and operational efficiency. A successful candidate will be
highly analytical, customer focused, team oriented, and will have
an ability to deliver results through influence. They will have a
proven track record on taking on end-to-end ownership and
successfully delivering results in a fast-paced and dynamic
Key activities include:
- Own launch performance metrics, hold stakeholders accountable
to Amazon delivery specifications and continuing to raise the bar
on launch performance.
- Define product value propositions, advantages, and limitations.
Be engaged in product development with product managers and
engineering teams, ensuring operator use cases are correctly
- Drive operational efficiency by continually refining
operational processes and influencing product/engineering teams to
- Experience in Digital Supply Chain, Operations or Account
Management with large global organizations.
- Program management background with ability to improve/implement
manual processes and drive automation.
- Analytical and presentation skills are required.
- Experience managing, analyzing, and communicating relevant
results to senior management.
- MBA or advanced degree in a related field preferred
- Experience and understanding of digital media and/or digital
video supply chain
- Ability to understand customers and their behavior in order to
drive new feature development
- Ability to deliver results and prioritize tasks in a
fast-moving, dynamic environment
- Demonstrated ability to work cross-functionally with
engineering, design, and marketing/business counterparts to deliver
Amazon is committed to a diverse and inclusive workplace. Amazon
is an equal opportunity employer and does not discriminate on the
basis of race, national origin, gender, gender identity, sexual
orientation, protected veteran status, disability, age, or other
legally protected status. For individuals with disabilities who
would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Keywords: Amazon.com, Inc., Seattle , Sr. Partner Operations Manager, Other , Seattle, Washington
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