Program Operations Specialist
Company: University of Washington
Posted on: June 12, 2021
Please note that this position has been re-posted. If you have
already submitted your application, you need not submit it again,
as it has already been received.
As a UW employee, you will enjoy generous benefits and work/life
programs. For detailed information on Benefits for this position,
As a UW employee, you have a unique opportunity to change lives
on our campuses, in our state and around the world. UW employees
offer their boundless energy, creative problem solving skills and
dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits,
professional growth opportunities and unique resources in an
environment noted for diversity, intellectual excitement, artistic
pursuits and natural beauty.
WA MESA is a statewide organization committed to building
pathways to college and careers in science, technology, engineering
&?mathematics (STEM) for traditionally underrepresented
minority (URM) students, including women, Native Americans/Alaska
Natives, African Americans, Hispanics/Latinos, and Hawaiian/Pacific
WA MESA directs its programs toward Washington K-14 students. At
the K-12 level, MESA serves over 4,000 students, providing them
educational enrichment experiences and the practical help needed to
prepare for university-level studies in a variety of science- and
technology-related fields. MESA also works with teachers to help
them implement STEM-related curriculum. At the two-year college
level, WA MESA Community College Program (MCCP), operated in
partnership with the Washington State Board for Community and
Technical Colleges (SBCTC), seeks to increase the number of
historically underrepresented community college students who
transfer to universities and earn a bachelor's degree in a
STEM-related field. As of 2018-19, MESA MCCP Centers serve 826
We are seeking a Program Operations Analyst for Washington MESA
who will be responsible for creating evaluation systems and
organization-wide learning. The Program Operations Analyst will
develop, write, and disseminate data collection protocols; oversee
data collection, analysis, and impact reporting. Research and
evaluation are essential to ensuring that WA MESA programs meet the
goal of underrepresented students pursuing and completing STEM
majors. We are looking for a talented individual to improve our
evaluation, efficacy, and continuous improvement capacity. We are
seeking a mission-driven professional to drive our research and
Although WA MESA oversees "decentralized" centers with offices
located at other higher education institutions connected by
subcontracts, the Program Operations Analyst's role is to evaluate
WA MESA programs from a statewide organization prospective. They
will not direct the work of the center directors but will ensure WA
MESA program fidelity across centers. In partnership with the State
Board of Community and Technical College Research and Evaluation
staff, the Program Operations Specialist will collaborate and
assist with reporting MCCP success in meeting intended success
Research and Evaluation -
- Develops and implements evaluation systems for quarterly
reporting and annual reporting.
- Analyzes data, designing research questions and methods
- Develops research partnerships, driving a culture of inquiry,
and presenting high-level findings tailored to multiple
- Develops and improves internal systems for K - 12 centers and
transfer program evaluation for MCCP students.
- Designs research questions and data collection tools that can
be implemented by WA MESA staff, K - 12 and MCCP Directors and
- Researches trends in evaluation in major organizational areas -
STEM literacy, awareness, identity, and career-connected
- Develops and maintains research partnerships with external
evaluators and research institutions.
- Conducts programmatic and organization-wide evaluations.
- Creates a story and data-driven reports that integrate impact
evaluation and illuminate key findings to power communications in
print, online, social media and improve program design.
- Partners or consults with marketing professionals to understand
the digital reach and programmatic impact.
- Cultivates an organization-wide culture of evaluation,
efficacy, learning, and continuous improvement.
- Works with WA MESA K - 12 and MCCP Directors and if applicable,
program staff to evolve research tools based on findings and
Data Systems Management -
- Implements quarterly reports - ensuring that, on a quarterly
basis, programming and marketing data is updated and highlights are
shared by K - 12 and MCCP directors.
- Partners and collaborates with K -12 and MCCP programs to make
recommendations to improve program impact tracking across the
- Partners and collaborates with K -12 and MCCP Directors to
ensure that impact finding power program design and continuous
- Partners with OMAD Advancement and Communications to ensure
that impact findings power WA MESA marketing, advancement and
- Partners or consults with marketing professionals to
meaningfully engage WA MESA in evaluation implementation offering
thoughtful opportunities for WA MESA, K -12, and MCCP directors as
well as staff to engage with research strategy.
- Partners and collaborates with WA state Education Research and
Data Center (ERDC), OSPI, school districts, K -12 and MCCP
Directors to ensure that analytics and program data is collected
accurately, routinely and updated quarterly by K -14 Directors
and/or designated staff.
- Trains K -12 and MCCP Directors and program staff on systems
- Serves as a thought partner and/or leader with Executive
Director in research and evaluation by presenting at conferences
and developing relationships with STEM leaders.
- Represents WA MESA at local, state, and regional STEM research
and evaluation events.
- Presents evaluation updates to WA MESA, Provost, Vice President
for Minority Affairs & Diversity, Associate Vice President of
College Access, and WA MESA advisory board.
Perform other duties as assigned -
- Master's Degree in STEM, Social Science, Education, Public
Policy, Public Administration, or related discipline and
- 5 years of professional experience in research and evaluation,
ideally with K - 12, community college or university that has a
focus on STEM literacy, awareness, and career-connected learning
- Quantitative analysis skills and experience using quantitative
- Demonstrated success in creating an evaluation and research
plans, including developing indicators and metrics for
- Demonstrated success in designing data collection tools and
conducting data collection activities (e.g., surveys, interviews,
- Demonstrated success in working with underrepresented
populations and strong cultural competence.
- Ability to work independently and as part of a team.
- Excellent interpersonal, communication, and organizational
Equivalent education/experience will substitute for all minimum
qualifications except when there are legal requirements, such as a
- Doctorate degree in STEM, Social Science, Education, Public
Policy, Public Administration, or related discipline
- Experience providing direct service in STEM to K - 12,
community college, undergraduate or graduate students
The application process for UW positions may include completion
of a variety of online assessments to obtain additional information
that will be used in the evaluation process. These assessments may
include Workforce Authorization, Cover Letter and/or others. Any
assessments that you need to complete will appear on your screen as
soon as you select "Apply to this position". Once you begin an
assessment, it must be completed at that time; if you do not
complete the assessment you will be prompted to do so the next time
you access your "My Jobs" page. If you select to take it later, it
will appear on your "My Jobs" page to take when you are ready.
Please note that your application will not be reviewed, and you
will not be considered for this position until all required
assessments have been completed.
Applicants considered for this position will be required to
disclose if they are the subject of any substantiated findings or
current investigations related to sexual misconduct at their
current employment and past employment. Disclosure is required
under Washington state law.
Committed to attracting and retaining a diverse staff, the
University of Washington will honor your experiences, perspectives
and unique identity. Together, our community strives to create and
maintain working and learning environments that are inclusive,
equitable and welcoming.
Keywords: University of Washington, Seattle , Program Operations Specialist, Other , Seattle, Washington
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