National Account Manager, eCommerce

Company: Spectrum Brands
Location: Seattle
Posted on: June 12, 2021

Job Description:

Division Information

Our Commercial Operations team is a cross-business unit organization responsible for operational activities and execution to enable the success of business unit strategies for both digital and traditional channels. Our Commercial Operations organization consists of teams focused in the following areas: Consumer Insights & Analytics, Digital Consumer Experience, Ecommerce Sales Strategy & Operations, and Revenue & Profit Management. These teams work collaboratively with each business unit to maximize our competitive edge in the marketplace.

Job Summary

Multi-Channel, Ecommerce NAM is responsible for joint development and implementation of Multi-Channel ecommerce strategies. The role ensures long-term and sustainable ecommerce growth through collaborating to develop data driven decisions that deliver foundational excellence, innovative thought leadership, and scalable process in our multi-channel segments. The position will integrate with high performing domestic and international teams to own customer relationship management and negotiations, setting strategy for driving growth, driving sales and promotions, assortment development, managing channel profitability, harmonizing pricing, and sharing best practices throughout ecommerce. The role will drive cross functional collaboration among the B&M Sales, Marketing, Trade Marketing, Category Management, Operations, and Finance teams delivering our commitments to our consumers, customers, and shareholders.

This is a work from home, remote role.

Primary Duties & Responsibilities

• Influence the multi-channel teams to research, develop, and execute the ecommerce strategy that compliments the B&M and brand strategies, ensuring channel agnostic, consumer centric growth.
• Organize the roadmap to aggregate, analyze, and transform raw data into business strategies.
• Work cross-functionally to develop and execute promotions, content, media and contact strategies.
• Continue the development of the ecommerce account teams into the next generation of leaders.
• Own the evaluation and deployment of tools and systems to establish and maintain the ecommerce foundation, including assortment, pricing, and discoverability.
• Conduct benchmarking activities and landscape studies to identify new customers, products, and innovation to delight Spectrum's consumers.
• Invent and simplify processes to codify agility into our DNA, ensuring timely and comprehensive solutions for our consumers, customers, and internal stakeholders.
• Act as an ecommerce maven to evangelize our strategies, seeking internal and external partners to deliver market share growth.

Education and Experience Profile

• BS/BA required in Engineering, Economics, Business, Finance, Mathematics, or equivalent
• MS/MBA preferred Business, Economics, Engineering, or equivalent
• 3 years' experience in ecommerce
• 5 years' experience in operating inside of a high performing team.
• Prior experience with Working-Backwards Documents, BRDs, Advanced Process/Data Analysis,Press Release Development, Ambiguity Management, and Account Management leadership is preferred.
• Strong organizational frameworks, particularly when working with many competing priorities.

Required Skills

• Superior written and oral communication skills.
• Data-driven strategies.
• Consumer-centric vision.
• Relentless commitment to high standards.
• Management of ambiguity.
• Process oriented.
• Innovative thought leadership.

Work Environment

Working conditions are normal for an office environment.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer.

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Keywords: Spectrum Brands, Seattle , National Account Manager, eCommerce, Other , Seattle, Washington