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Sales Engineer, Direct

Company: T-Mobile
Location: Bothell
Posted on: June 12, 2021

Job Description:

Sales Engineer, Direct

Welcome to a different kind of sales role, and a different kind of company. As America's Un-carrier, T-Mobile is redefining the way businesses buy wireless services through leading product and service innovation. Thanks to an advanced nationwide 4G and 4G LTE network that delivers outstanding wireless experiences, we're proud to serve approximately 50 million wireless subscribers and growing. We're looking for bold, uncompromising sales professionals to bring our products and services to market. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and unleash your true potential.

  • At least 18 years of age.
  • Legally authorized to work in the United States.
  • High School Diploma or GED.
  • Pre-employment background screen.

This position requires tremendous customer focus with the ability to stay "audience-aware" as you recognize roles, nuances, and drivers that affect buyers and influencers in the sales cycle. Does that sound like you? Good. Let's explore some additional requirements:

  • We're in the market for someone with 4-7 years experience in telecommunications, IT administration, or network engineering with a strong track record of technical leadership
  • Your network and application troubleshooting skills are perfect for this role
  • Presenters wanted: you've got to have the unique ability to clearly present technical concepts (in a non-technical way) to senior executive management
  • As you might expect, excellent organizational, communication, and multi-tasking skills are must haves for this position
  • Strong technical background should include experience with layered communication protocols, system administration roles, enterprise security architectures and principles, IP and MPLS networks and Wi-Fi networks and design
  • Having a background in cellular networking technologies are a big plus
  • We prefer a BSEE or BSCSE, and strongly prefer an MIS or MSEE
  • As this role requires some local travel and out of town travel, a valid driver's license and good driving record are must haves

Because this is a key technical role for our team, we'll hold you to a higher technical standard. That said, we're looking for certification and/or a background in at least one of the following areas:

  • Firewall design and administration
  • Checkpoint, Fortinet, Palo Alto, Meraki/Cisco, Encryption, security management
  • DHCP, DNS
  • Corporate LAN Administrator: experience in routing and switching, LAN administration
  • WAN Network Engineering:building and optimizing layer 2 and 3 networks and SD-WAN
  • Certifications such as MCP, MCSE, CCNP, CCNA, Network+, WCNA are a plus
  • Understanding of unified communications solutions such Cisco, Avaya, RingCentral, 8x8, Dialpad
  • Cellular networking technologies

Assists Business Sales with selling T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries.

SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services.

As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities.

SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position.

Wireless Solutions Engineers (Wireless SE) also:

  • Understand and present T-Mobile wireless network and related key technologies
  • Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices
  • Maintain expert-level knowledge of wireless-related Value-Added Solutions
  • Facilitate wireless network coverage analysis
  • Discuss and assist with processing In-Building Coverage requests
  • Understand and present product roadmaps as needed
  • Understand and present network coverage/network build-out plans as needed
  • Assist with post-sale support/escalations as needed
  • High-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies

Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Seattle , Sales Engineer, Direct, Other , Bothell, Washington

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