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Go-To-Field Communications Lead

Company: Amazon.com, Inc.
Location: Seattle
Posted on: June 13, 2021

Job Description:

Are you customer obsessed and can bring that obsession to our internal frontline employees and managers to help our organization-wide internal communications teams become "field (sales team) obsessed"? Are you a master of relationships and can quickly build trust across a diverse team of worldwide communications leaders? If you have relentlessly high-standards and are interested in diving deep to reinforce the mission and culture of our fast-paced, global team, we want to hear from you!

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Our customer facing teams are recognized by analysts to be the most technically proficient in the industry.

At AWS Worldwide Field Enablement, Training, & Communications (WW ETC), we are seeking an accomplished internal communications leader to develop our Go-to-Field (GTF) strategy for worldwide enablement programs. As the GTF Communications Lead, your responsibilities will include building a community and process to ensure communications success across the team's portfolio of programs. This includes defining the optimal launch communications strategy for each initiative, aligning key priorities and messages with stakeholders across the business, enabling co-creation of launch communications with global enablement team members and field (sales) team members, and advising on communications channels and content.

Role and Responsibilities:

  • Scale engagement with internal communications teams worldwide, across all geos, industries, verticals & segments.
  • Create communications strategies to drive engagement and advocacy from WW ETC with executives by connecting programs to clear business results that tie to AWS growth strategies.
  • Proactively generate momentum around internal communications campaigns, driving dialogue and education with the field (sales) employees via AWS global and local communications teams.
  • Conceptualize, structure, and execute Field-facing communications programs in collaboration with content creators, enablement, and other communications teams.
  • Prepare and deliver business reviews to AWS senior management and stakeholders regarding progress toward communications objectives.
  • Build strong working relationships across key stakeholder groups to ensure communications align with strategic initiatives that drive Field engagement and productivity.
  • Define metrics around communications campaigns' engagement and impact on business results.
  • Build strong working relationships across key stakeholder groups

About Us

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

This position can be located in Dallas, Seattle, ArlingtonVA-Wash DC area, or Boston.

  • A bachelor's degree
  • 8+ years' of internal communications experience
  • Experience working with a global employee base
  • Excellent writing and verbal communications skills
  • Experience leading cross-functional teams
  • Ability to apply insights to drive Field adoption of enablement products and services and guide local and embedded communications teams
  • Meets/exceeds Amazon's leadership principles requirements for this role
  • Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.

Keywords: Amazon.com, Inc., Seattle , Go-To-Field Communications Lead, Other , Seattle, Washington

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