Infrastructure Architect, MuleSoft Fed/PubSec Services
Company: Salesforce.com, Inc.
Posted on: June 12, 2021
To get the best candidate experience, please consider applying
for a maximum of 3 roles within 12 months to ensure you are not
Mulesoft - Customer Success Group
MuleSoft's Professional Services team works across every
technology and system to deliver solutions to customers in every
industry. As an Infrastructure Architect on our Services team, you
will have the opportunity to enable our customers to understand and
employ MuleSoft technology hands-on while coaching and mentoring
elite members of a fast-paced, growing organization.
You will be an influencer and thought leader with in-depth
technical expertise, credibility, and field experience to establish
yourself as a subject-matter expert in a company leading innovation
within the integration services industry.
What you will accomplish:
Participate in MuleSoft Technical Product and Consulting
Services training, methodology, and enablement
Begin participation in field activities with clients by
shadowing seasoned architects and practicing enablement gained from
Begin to manage Mulesoft on premise platform in customer's
Complete MuleSoft technical certifications and fully ramp on
technology and implementation methodologies; start to develop and
contribute subject matter expertise and project deliverables to
internal knowledge exchange.
Begin to establish best practices around maintaining
environments with focus on alerting and monitoring.
- Identify ongoing risks and pain points throughout the project,
develop and implement mitigation measures
Provide expertise and leadership in solutions architecture in
the infrastructure domain
Continue to lead technical teams through multi-phased delivery
projects and provide hands-on delivery guidance to influence
standards for development, governance, and operational life
Lead multiple engagements simultaneously.
Identify ongoing risks and pain points throughout project
experiences in the field and contribute to developing and
implementing internal mitigation measures to meet customer
Lead development of technical brown bag sessions and
publish/facilitate reusable content to the field
Work with MuleSoft product leadership providing valuable product
insight, guiding product direction and features.
Deliver compelling presentations, architectural blueprint
documents, and requirements-gathering workshops to influence the
strategic direction of our projects and lead customers through
Participate in validation of new versions of Mulesoft
Demonstrate thought leadership in Cloud Computing / Container
Orchestration across multiple channels and become a trusted advisor
to IT decision-makers.
- Enable the field team and the partner ecosystem to increase
delivery capacity and drive customer success
What you'll need to be successful
Demonstrated expertise and track record of architecting,
implementing, and supporting Enterprise-grade (highly available,
scalable, secure) infrastructure powering complex business
Excellent customer-facing communication/expectation managing
skills, strong cognitive ability especially with respect to
understanding, documenting, and translating complex customer
requirements into recommendations for appropriate solution
Demonstrated experience with Highly-Availability, Scalability,
Performance Testing & Tuning on multiple engagements
Experience in mentoring junior level resources, consultants, and
clients while leading internal initiatives to grow Services
6+ years real-world hands-on Linux problem-solving skills
6+ years of hands-on experience with Cloud Computing, including
infrastructure, networking, storage, platform; or experience with
traditional enterprise data-center technologies, including
virtualization, RDBMS, storage appliances and private networks
Exceptional hands-on troubleshooting and problem-solving
Solid understanding of container runtime (e.g. Docker) &
container orchestration using Kubernetes
- Working knowledge of the Kubernetes ecosystem and tooling (e.g.
Helm, Istio, Knative, etc.)
What is preferred for this position
Multi-cloud ready: proficiency in working with AWS, Azure,
Working knowledge of DevOps methodologies, tooling (Git,
Ansible, Terraform, Jenkins, etc.) CI/CD
Extensive working experience with Internet technologies and
protocols like TCP/IP, HTTP, VPN, DNS, SSL/TLS, etc.
Proficiency in at least two of the following programming
languages: Bash, Go, Python, Ruby, node.js, Rust, Java
Working knowledge with at least one RDBMS (MySQL, PostgreSQL, MS
SQL Server, Oracle DB), NoSQL (Cassandra, MongoDB), distributed
key-value store ( like etcd) and Time-series DB (InfluxDB)
Solid security foundation and best practices
Working experience with load balancing products like AWS
ELB/ALB/NLB or similar, and other solutions like Nginx, HAproxy
CKA (Certified Kubernetes Administrator) certification
Working knowledge of SDLC, API Lifecycle, System Integration,
MicroServices; Service Mesh, Serverless knowledge is highly
- Knowledge of Open Source architectures, past contributions to
open source projects are highly regarded
Accommodations - If you require assistance due to a disability
applying for open positions please submit a request via this
Accommodations Request Form.
At Salesforce we believe that the business of business is to
improve the state of our world. Each of us has a responsibility to
drive Equality in our communities and workplaces. We are committed
to creating a workforce that reflects society through inclusive
programs and initiatives such as equal pay, employee resource
groups, inclusive benefits, and more. Learn more about Equality at
Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment
Opportunity and Affirmative Action Employers. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran
status, or disability status. Salesforce.com and Salesforce.org do
not accept unsolicited headhunter and agency resumes.
Salesforce.com and Salesforce.org will not pay any third-party
agency or company that does not have a signed agreement with
Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los
Angeles Fair Chance Initiative for Hiring, Salesforce will consider
for employment qualified applicants with arrest and conviction
Keywords: Salesforce.com, Inc., Seattle , Infrastructure Architect, MuleSoft Fed/PubSec Services, Other , Seattle, Washington
Didn't find what you're looking for? Search again!