RN Administrator on Duty - Bend (Relief)
Company: StCharles
Location: Seattle
Posted on: September 11, 2021
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Job Description:
Typical pay range: $45.83 - $64.56 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION
TITLE:
Administrator On Duty
REPORTS TO
POSITION:
Director of Patient Logistics and Hospital Staffing
DEPARTMENT:
Patient Care Support DATE LAST
REVIEWED:
September 23, 2019 OUR VISION:
Creating America’s healthiest community, together OUR MISSION:
In the spirit of love and compassion, better health, better care,
better value OUR
VALUES:
Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Patient Care Support provides
many services throughout the health care system, including: patient
flow and capacity management, house supervision, scheduling &
timekeeping, staffing, and the clinical staff float pool.
POSITION OVERVIEW: The Administrator On Duty (AOD)
serves as the representative of Administration, providing
leadership and accountability for overall management of hospital
operations 24/7/365. The AOD assumes the role of in-house
administrator during assigned shifts, and has authority to provide
operational oversight throughout the hospital, to handle crisis
management, operational issues, provide interpretation of
policies/procedures and make timely decisions that directly impact
patient care. This position is also responsible for the
distribution and utilization of available resources to provide safe
patient care based on system-wide assessment assuring quality and
cost efficiency. The AOD oversees the coordination and expedites
patient throughput to the most appropriate available bed based on
clinical criteria and patient placement guidelines in accordance
with St. Charles Health System clinical standards, Joint Commission
requirements, state regulations, and EMTALA and COBRA guidelines.
The AOD acts as the administrative liaison to patients, families,
caregivers, providers and external customers. The position requires
a working knowledge of the overall operation of the hospitals,
efficient patient throughput, crisis intervention, disaster
management, conflict resolution and excellent interpersonal
communication skills. This position does not directly manage other
caregivers, however may be asked to review and provide feedback on
the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Oversees the activity in hospital operations; providing
leadership and accountability for overall management of hospital
operations 24/7/365. Serves as administrative agent of the hospital in off-hours and
in the absence of administrative personnel: Provides judgment and self-sufficiency in effective problem
solving while serving as the administrative and operational
resource for the hospital while collaborating with leadership. Obtains adequate facts and evaluates data to identify and
intervene in actual and/or potential safety and risk management
issues. Investigates and intervenes in situations involving
patients, visitors, hospital staff and other external customers Investigates patient complaints and applies appropriate
interventions as necessary. Refers follow-up solutions to nurse
manager or other appropriate person. Maintains visibility with hospital staff through rounds;
rounding through each unit, to collect information for patient flow
and other concerns. Serves as a clinical and administrative resource to patient care
units and support departments. Prioritized decision making to ensure timely patient flow
(admits, discharges, transfers, emergencies) from all sources
(internal departments, ER, provider offices and clinics, and other
elective admissions and transfers) based on acuity, diagnosis, bed
management, staffing, and resource / equipment availability.
Coordinates with Patient Logistics RN. Collaborates with patient care departments regarding patient
placement delays. Collaborates with Duty Administrator, ER, and Trauma services,
regarding peak census protocol and diversion status. Delegated responsibility / authority for management of bed
resources. Facilitates bed control meeting twice each shift: forecasts
planned patient flow and staffing needs, monitors system
status. Coordinates with environmental services and clinical leadership
to facilitate efficient bed turnaround times, when escalated by
Patient Logistics RN. Delivers excellent customer service in a manner that promotes
goodwill, is timely, efficient and accurate. Monitor the overall capacity status of the four St. Charles
Health System hospital campuses. Assumes responsibility and accountability for allocation of
clinical resources to provide safe patient care and optimal fiscal
management. Performs scheduling and staffing functions in automated time and
attendance system, updating changes as necessary. Collaboration with clinical leadership to ensure appropriate
staffing. Maintains collaborative relationships with managers and clinical
leadership Communicates and documents pertinent information (verbal and/or
electronic) in a timely manner to the hospital administration staff
and department leadership Acts as requesting / approving authority for ordering of
specialty clinical equipment (i.e. specialty beds) to ensure that
internal resources are appropriately utilized as first line
options, collaborating with clinical leadership as appropriate. Understands and ensures compliance with state, federal, and
Joint Commission guidelines related to patient transport,
transfers, and admissions. Demonstrates fiscally responsible resource utilization. Maintains working knowledge of collective bargaining agreements
and state and federal labor / staffing laws. Provides caregiver performance feedback to appropriate managers
as needed. Maintains ongoing communication with caregivers, medical staff
and system leadership to ensure needs are being met for caregivers
and patients. Communicates (both written and orally)
effectively and maintains professional relationships with
caregivers, medical staff, patients, guests and other hospital
departments Attends and is actively involved in Hospital Leadership
meetings, initiatives and process improvements. Supports the vision, mission and values of the organization in
all respects. Supports Value Improvement Practice (VIP- Lean) principles of
continuous improvement with energy and enthusiasm, functioning as a
champion of change. Creates a healing environment that supports all aspects of care,
respects the wholeness of the individual, and demonstrates
therapeutic presence through attitudes and behaviors that enhance
the care experience for patients and
caregivers. Provides and maintains a safe environment for caregivers,
patients and guests Conducts all activities with the highest standards of
professionalism and confidentiality. Complies
with all applicable laws, regulations, policies and procedures,
supporting the organization’s corporate integrity efforts by acting
in an ethical and appropriate manner, reporting known or suspected
violation of applicable rules, and cooperating fully with all
organizational investigations and proceedings. May perform additional duties of similar complexity within the
organization, as required or assigned.
EDUCATION Required: Bachelor's Degree in Nursing.
Consideration will be made for those actively enrolled in a BSN
program. Must obtain BSN within 3 years of hire to position.
Preferred: Master's Degree in Nursing or related
Healthcare field LICENSURE/CERTIFICATION/REGISTRATION Required: Current Oregon RN license. AHA Basic Life Support for Health Care Providers
Certification. Preferred: N/A
EXPERIENCE Required: Five years acute care hospital
experience. A working knowledge of overall hospital operations and the
ability to prioritize multiple tasks. Strong analytical/problem solving skills with the ability to
work independently. Demonstrated team and interpersonal skills. Knowledge of EMTALA regulations. Knowledge of computer software programs such as Microsoft Office
and e-mail.
Preferred: Previous leadership experience in healthcare Critical care & ER
clinical experience. Experience with Scheduling and Staffing systems, Bed Tracking
Software, and EMR. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment
(PPE) required to perform the job safely. PHYSICAL REQUIREMENTS Continually (75% or more): Standing and walking, keyboard
operation, use of clear and audible speaking voice and the ability
to hear normal speech level. Frequently (50%): Sitting,
lifting/carrying/pushing or pulling 1-25
pounds. Occasionally (25%): Bending,
stooping/kneeling/crouching, reaching overhead,
grasping/squeezing, ability to hear whispered speech
level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/step-stool,
lifting/carrying/pushing or pulling 25-50 pounds,
operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical
solution. Never (0%): Heat, cold, noise, dust, vibration,
uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: Caregiver Type: Shift: Is Exempt Position? Job Family: Scheduled Days of the Week: Shift Start & End Time:
Keywords: StCharles, Seattle , RN Administrator on Duty - Bend (Relief), Other , Seattle, Washington
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