As a valued Supervisor at Crystal Mountain, you will motivate,
inspire, and mentor staff, delight our guests and commit to
providing excellent customer experiences. As an innovator, we will
look to you to find new and better ways of developing a dynamic and
successful team. You will utilize your superior organization and
communication skills to quickly address concerns and discover
lasting solutions while upholding our high standards for 100
percent guest satisfaction.
Manage and oversee front of house operations in the absence of
the Front of House Manager
Help achieve restaurant operational objectives
Plan and develop staff incentive programs
Assist in the planning of marketing strategies
Respond to customer concerns and questions
Control costs and minimize waste while ensuring high quality of
Nurture a positive working environment
Maintain a safe, healthy, and secure working
Help maintain current reservation system and assist with
training when needed
Promote and market the business
Help oversee stock levels and order supplies when
Coordinate communication between from of the house and back of
Assist in the preparation of staff schedule and offer
Assist the Front of House Manager with daily pre-shift
Gather guest feedback and recommend improvements to
Assist in administering training programs
Monitor labor and product expenses to remain within budget, meet
goals, and successfully advertise and support the CMR
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
1+ years’ experience in a restaurant assistant management role
in the hospitality industry
POS experience required
Positive attitude and excellent communication skills
Must have Washington MAST Card
Must have Washington Food Handler Card
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and
holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of
20 pounds on an occasional basis.
Auditory and visual acuity to operate computers, phones, mobile
devices and basic office equipment on a constant basis.
Ability to work for extended periods of time standing, walking,
kneeling, pushing and pulling on an occasional basis.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations will be made to enable qualified individuals with
disabilities to perform the essential functions.
An Equal Opportunity Employer