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Product Development Coordinator

Company: Travelopia
Location: Seattle
Posted on: November 23, 2021

Job Description:

For over 25 years, TCS World Travel has been enriching lives through our jet expeditions and custom itineraries. Our all-inclusive journeys deliver unparalleled and meaningful experiences-with exceptional quality and service-in unique destinations around the globe. Discover the most direct, luxurious and personalized way to travel. Our team of passionate travel experts will take care of all the details, so you can get lost in the memorable moments. We have been dedicated to enriching lives through travel since our founding in 1991. As pioneers in the private jet industry, TCS World Travel has developed and operated just shy of 300 luxury jet expeditions to more than 200 destinations. We are the most experienced jet expedition company in the world. TCS is part of Travelopia, the world's largest collection of experiential travel bands. Private equity-owned, headquartered in the UK, Travelopia--employs over 2000 people across 70 locations globally. Our brands offer our guests everything from luxury polar travel to chartered yachts; from--small riverboat cruises to--luxury European villa holidays;--from group travel to self-guided--walking holidays and much more.-- SUMMARY Product Development Coordinator responsibilities include working with the traditional jet product and field staff teams on itinerary development, managing hotel suites, data entry, creating detailed spreadsheets, ad-hoc projects including system and process changes, coordinates personnel management for Field Staff--and other administrative duties. This position may also provide general administrative support to the private custom travel team.

  • Request rates for hotel suite upgrades from our worldwide vendors.
  • Prepare detailed internal spreadsheets communicating the data and proof related marketing materials.
  • Create detailed room allotment spreadsheets and trip support materials for Guest Services and Sales.
  • On an ad-hoc basis, conduct research using the web or company databases and materials to organize and present findings to staff.
  • Support Product Development and Marketing efforts through gathering materials, reporting and editing.
  • Support department administrative and accounting tasks such as invoicing and payments.
  • Set-up meetings both internally and with outside vendors; organize department events.
  • Manage the data entry of Trips in Salesforce.
  • Support company Health & Safety initiatives including risk assessments of trip destinations and execution of applicable responsibilities as outlined in the company Safety Management System (SMS).--
  • Provide adminstrative support for Field Staff & Lecturers across TCS product lines, ensure contracts, payments, equipment, phones, visa and passport documentation, including updating personal data are all managed.--
  • Oversee payment of expenses and flag escalated cases to Field Staff Manager
  • Coordinate with other departments on movement of supplies (i.e. Medical kit, phones, headset, iPads, etc) from program to program
  • Manage staff needs for different product lines, such as technology, amenities and uniforms.
  • Coordinate with Program Management to ensure all advance packs are shipped to the correct address by determined deadline.
  • Review all Field Staff documents, including Escort Books to maintain accuracy.
  • Gather and file Trip Reports--
  • Provide general administrative support for the smooth functioning of the department including filing, data entry, assembling, collating, and managing mailings and packages, completing expense reports, managing office supplies and materials as well as internal calendars.
  • Travel for the company as required for trip operations which may include advance duties, scouting, on-board assignments and attending travel industry conferences and trade shows.
  • On rotation for answering overflow incoming telephone calls. QUALIFICATIONS
    • 2+ years administrative support, clerical or general office experience is required.
    • Demonstrated ability to build successful working relationships with colleagues and vendors.
    • Proficient in Microsoft Word, Excel and Outlook.
    • Excellent written and verbal communication skills.
    • High level of accuracy and attention to detail.
    • Superior--organizational skills with the ability to multi-task and prioritize.
    • Requires superior time management skills, and the ability to immediately surface and resolve overlapping priorities, to communicate effectively with multiple stakeholders, and to coordinate workload and priorities independently.
    • Database experience preferred (e.g. Salesforce).
    • Tech savvy; Smartsheet and AXUS or other relevant software experience a plus.
    • Ability to work cross-collaboratively in cross-functional teams.
    • Flexible and works well under pressure.
    • General knowledge of world geography and interest in luxury travel is a plus. We are looking for an individual who enjoys coordinating, multitasking, with a keen eye for--details in a fast paced, changing environment. If this sounds like you, please apply online with your CV.--
      • Location:
        Seattle, Washington, United States of America

Keywords: Travelopia, Seattle , Product Development Coordinator, Other , Seattle, Washington

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