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Patient Flow Coordinator

Company: Virginia Mason Medical Center
Location: Seattle
Posted on: January 17, 2022

Job Description:

Responsibilities
In this part-time Patient Flow Coordinator position, you will have the opportunity to contribute your organizational strengths to coordinate and facilitate the non-clinical activities of the patient care area. You will act as a liaison with the nurse, physician, and ancillary staff enabling them to focus on quality care and patient satisfaction.

  • Coordinate unit by greeting patients and visitors, triaging phone calls, maintaining current information on locator boards; communicate scheduled tests and procedures for patients.
  • Process patients' charts upon admission and discharge.
  • May assist with medication reconciliation upon admission.
  • May process medication calendars and Micromedex for discharge portfolios.
  • Coordinate and maintain nursing unit supplies; monitor patient confidentiality; maintain a hazard-free work environment.
  • As appropriate, respond to patient/visitor requests and complaints; escalate requests/complaints to the appropriate staff as necessary.
  • Ensure correct patient type and accommodation codes on daily basis on all patients.
  • Assist MSW with patient handoff to outside facilities upon discharge, including processing of information to receiving facility.
  • Assist with patient care/bed placement assignments.
  • Assist Unit Manager with clerical responsibilities.
    Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that includes our recognition as a Leapfrog Top Hospital of the Decade; Virginia Mason offers you the opportunity to partner with exceptionally talented peers at every level.
    You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us and find out how many ways Virginia Mason offers you the chance to focus on what really matters--- your patients.

    Qualifications
    • High school diploma, or GED.
    • At least two years customer service experience, preferably in a healthcare setting.
    • Working knowledge of medical terminology.
    • Excellent customer service skills.
    • Demonstrated time management, organizational and problem-solving skills with the ability to work independently.
    • Strong interpersonal skills; excellent verbal and written communication skills.
    • Strong computer skills and knowledge of VM information systems.
    • An understanding of diagnostic tests, coding, procedures, and preparation.
    • CPR certification required.
      Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
      We are an equal opportunity/affirmative action employer.

Keywords: Virginia Mason Medical Center, Seattle , Patient Flow Coordinator, Other , Seattle, Washington

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