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Accounts Receivable Specialist (USA Remote)

Company: Turnitin
Location: Seattle
Posted on: May 14, 2022

Job Description:

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam. Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together. Job Description Turnitin is seeking an Accounts Receivable Specialist to join our growing finance team. The Accounts Receivable Specialist will play a key role in the AR team which is responsible for all billing and collections efforts at Turnitin. The role will have direct communication with external customers along with various internal departments. Accurate order processing and high volume billing which includes the review of sales orders, generating invoices in multiple subsidiaries, and mailing and emailing out to customers in a timely manner Follow our Collections processes to collect payment on past due invoices. Includes the tracking of all Collections activity and history Answering, screening, and forwarding incoming phone calls from customers Organising and processing of Credit Memos and Chargebacks Obtaining, reviewing validity, and entering of incoming tax exemption certificates Monitoring of the Accounts Receivable inbox to insure timely response to all internal and customer inquiries Research and clearing of overpayments, duplicate payments, and customer credits. Perform account reconciliations Ability to identify and fix AR related irregularities Work closely with a global Sales and the Sales Support team Qualifications Essential 2 years of relevant AR experience Excellent customer service skills MS Office Word and Excel knowledge Accounting systems experience Problem solving ability Excellent verbal and communication skills Highly organised Beneficial Netsuite and Salesforce systems experience Previous International exposure to billing, multi-currencies, and local tax processes Additional Information Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do. Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so. Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors. Action & Ownership - We have a bias toward action and empower teammates to make decisions. One Team - We strive to break down silos, collaborate effectively, and celebrate each other---s successes. Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education. Seeing Beyond the Job Ad At Turnitin, we recognize it---s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you---re willing to learn and evolve alongside us, join our team Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ community, regardless of age, gender, religion, marital or veterans status.

Keywords: Turnitin, Seattle , Accounts Receivable Specialist (USA Remote), Other , Seattle, Washington

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