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Head Of People Operations

Company: MacroHealth
Location: Seattle
Posted on: May 14, 2022

Job Description:

The U.S. healthcare sector is complex and dynamic - a vast and diverse network of entities that impacts the population and economy like no other. At a $4.1 Trillion addressable market, healthcare spending represents nearly 18% of U.S. GDP. It is also incredibly complex and inefficient. Health service buying, selling, and settlements have seen little change in the past decade despite clear changes in available information, technology, regulation, and market consolidation.
Enter MacroHealth. MacroHealth is a mission-driven company. We are building the most advanced and trusted platform for health service payers and providers. The company's mission is to make the process of buying and selling healthcare services simple and powerful.
We are expanding our team of passionate thought leaders as we pursue our goal of disrupting the marketplace. We are committed to developing leading-edge solutions in a collaborative environment focused on long-term customer success. We are also building a great company to work for, providing our team members an environment in which they can contribute from day one while also providing ongoing opportunities for learning and growth.

POSITION OVERVIEW
Reporting to the Chief Operating Officer (COO), the Head of People Operations will provide human capital leadership to align the company's strategic priorities with the necessary capabilities to deliver on critical business objectives. This executive will serve as a key business partner and trusted advisor to the senior leadership team and will lead all talent management efforts as part of the company's ongoing growth and expansion.

The successful candidate will have deep functional expertise within all aspects of the Human Resources discipline. This highly visible position will share and lead the successful execution of MacroHealth's overall people strategies and will also lead significant organizational design and change initiatives as the company scales. You will have responsibility for all aspects of Human Resources (HR) management including but not limited to talent acquisition, compensation and benefits, HR operations and process, talent management and organizational design, performance management and development, HR policies and compliance, employee relations, recognition programs and communication. As the company grows, more strategic development initiatives will be identified, developed, and implemented to support the company's long-term sustainability.

SCOPE OF RESPONSIBILITIES
Help define, refine, and drive organizational culture and act as an agent of change as the business continues to grow, scale, and reshape itself.
Develop and implement HR infrastructure (people, processes, systems) with an eye toward longer term growth expectations.
Develop HR plans and strategies to support the overall operations of the business.
Establish and implement HR initiatives and programs that effectively communicate and support the firm's mission and strategic vision.
Function as a thought leader and highly trusted strategic business advisor to Executive Management and the Board of Directors and as a key member of the executive leadership team.
Develop comprehensive strategic recruiting and retention plans to meet human capital needs based on strategic business goals.
Implement effective and innovative talent acquisition and employment marketing/branding strategies that reflect the organization's culture and attract and retain the best and most appropriate talent while building a continuous talent pipeline.
In conjunction with consulting resources, develop and implement compensation and benefits plans that are competitive and cost-effective for the company and adaptable to the changing needs of the workforce.
Develop and foster meaningful relationships with key business leaders; gain a comprehensive understanding of the business, its teams, leadership styles, employee profiles, department structures and function.
Foster a culture of inclusion, collaboration, creative thinking, growth, and excellence throughout the organization.
Provide overall leadership and guidance to the HR function by overseeing talent acquisition, career development, succession planning, retention, training, leadership development, compensation, and benefits.

CANDIDATE QUALIFICATIONS
Demonstrated success building out an HR function from the ground up in a high growth, rapidly changing technology, or healthcare business. Ideal candidate has been instrumental in helping scale an early-stage software company.
Deep expertise in talent acquisition, management, development, and retention programs.
Able to turn talent programs into an instrument of business transformation that advances strategy, develops agile leaders, and coalesces a culture.
Provides a high level of internal customer service and support and ensures that the HR department is a trusted resource.
Illustrated success in the role of trusted advisor to the CEO, COO, CFO, and other business leaders on a variety of topics and issues related to human capital.
Posses a high degree of emotional intelligence, exemplified by self-awareness and empathy, to gain the trust and commitment necessary for transformative change.
Exceptionally effective at articulating human capital and human resources needs and plans to the executive leadership team, shareholders, and the board of directors.
Experience with privately held and/or private equity backed organizations and exposure to the dynamics of a high-growth and/or highly changing environment.
Able to travel regularly between Vancouver and Seattle.

MORE ABOUT US
MacroHealth is a highly collaborative work environment where each team member can rely on the skills, expertise, and support of one another across the company. We operate with an open-door policy and are wide open to new perspectives for improving our operations and fueling future growth with a diverse and engaged team.

WE OFFER
Remote-friendly work environment
Flexible PTO with no annual upper cap
Extended parental leave
Equity awards
Extended medical, dental and vision plan for employee and dependents
401(k) contributions matching

HOW WE PROTECT TEAM MEMBER HEALTH AND SAFETY
At MacroHealth we recognize the impacts of the global pandemic have taken shape differently for each of us based on our role, our location, our family situations, and job transitions. Health, safety and wellbeing are top of mind for us in supporting safe office environments as well as engaging team members working from home. As part of this approach, a vaccination policy has been implemented requiring all eligible employees to be fully vaccinated against COVID-19 in order to work in one of our offices or travel to client locations.

DIVERSITY, EQUITY, AND INCLUSION
We are committed to facilitating constructive team member engagement and promoting a respectful work environment. We design our company processes to surface necessary conversations, engage multiple voices, remove barriers, and recognize contributions made at every level. We actively promote practices to create lasting change and partner with organizations that align with our values.

MacroHealth is an equal opportunity employer.

Keywords: MacroHealth, Seattle , Head Of People Operations, Other , Seattle, Washington

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