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People Operations Specialist (On-Site)

Company: Veterinary Specialty Center of Seattle
Location: Lynnwood
Posted on: May 14, 2022

Job Description:

Founded in 2003, Thrive Pet Healthcare has grown from a single veterinary practice to?over?400 primary, specialty, and acute veterinary hospitals throughout the US.Our Belief: We believe that that the pets who bring wellness and joy to all of us deserve exceptional care from people and professionals who are loved, respected, and thriving too. Our Mission: To nurture pets and their families through meaningful relationships and exceptional pet care. We aim to create the world's most trusted, innovative and connected pet healthcare ecosystem. Genuine care is at the heart of everything we do. Whether we are taking care of pets or people who care for pets. We lead the industry with empathy and continue to raise the bar on fundamental and holistic care of veterinary caregivers through industry-first financial, mental, and physical wellbeing programs. The Employee Relations Specialist (People Operations Specialist) is a key member of the People Operations team, which helps support a great employee experience at Thrive Pet Healthcare! We are growing our team and need a collaborative team player that is ready to dig in and partner with leaders on day-to-day HR but has a strategic mindset to help us shape the future. This will be a strong generalist focusing on business partnership, employee relations, and program/process implementation. You'll be joining a passionate team helping leaders transform their organizations, creating engaging workplace cultures for great employee experiences and people operations processes for an assigned area.RESPONSIBILITIES:

  • Serve as strategic business partner to leaders by supporting managers and employees in matters related to career development, staffing, employee relations, performance management and employee engagement
  • Proactively provide creative and engaging solutions to motivate employees at different career points and stages
  • Coach leaders and people managers to proactively manage employees and provide advice and guidance on varying employee topics and issues
  • Drive and support performance management processes
  • Support various training and development programs
  • Manage sensitive offboarding conversations and exits
  • Oversee documentation and retention measures, always seeking to improve processes that ensure legal compliance
  • Stay up to date on employment law and current best practices to help better facilitate the employee experience
  • Other projects, as needed QUALIFICATIONS:
    • Bachelor's Degree and 3+ years of Human Resources experience (or 8+ years' experience in lieu of degree)
    • PHR, SHRM-CP preferred
    • Able to combine great people intuition, business judgement and discretion in your decision-making
    • Proven experience in conflict resolution and management practices
    • Experience providing business partnership and support to a diverse group of leaders and managers
    • Successful track record of implementing HR processes, performance management and change management
    • Excellent communication skills (written, verbal, presentation, and interpersonal), exemplary client service skills, the ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment
    • Knowledge of Washington State HR compliance regulations, employment laws, and industry best practices
    • Team player with a sense of ownership and "get things done" attitude - self-motivated and able to thrive in a fast-paced and self-directed environment
    • Deep comfort level with technical systems and various software, experience with Workday a plus
    • Ability to collaborate with on-site leadership team to achieve hospital goals
    • Values and respects confidentiality
    • Excellent attention to detail and organizational skills

Keywords: Veterinary Specialty Center of Seattle, Seattle , People Operations Specialist (On-Site), Other , Lynnwood, Washington

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