Patient Registration Representative - Cherry Hill Evenings
Company: Swedish Medical Center (SMC)
Location: Seattle
Posted on: May 14, 2022
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Job Description:
Swedish Health Services Patient Registration Representative -
Cherry Hill Evenings Seattle , Washington Swedish is calling a
Patient Registration Representative (1.0 FTE, Evening shift ) in
the Patient Registration at Swedish Cherry Hill in Seattle, WAThe
Patient Registration Representative is responsible and accountable
for the coordination of information and support needed for the flow
of patients in the Swedish Medical Center and Emergency Department
environment. Provides front line customer service including
reception and Registration. Responsible for the interviewing of
patients and family to obtain required demographic and financial
data, completing consents, escorting/directing patients and
collecting valuables and deposits. Initial contact for any
patients/visitors with general billing, insurance or collection
questions/concerns. Assists patients requesting financial
assistance through financial aide programs, processing all
necessary paperwork, Serves as a conduit to the appropriate staff
to assist patients in determining alternate sources of coverage for
hospital stays including payment arrangements for private pay
accounts. Serves as the POS team expert to facilitate all aspects
of registration functions for patients during their
hospitalization. Coordinates coverage issues with the Physician
Offices and the POS team members, is accountable for assuring
timely and accurate patient information flow. Participates in
quality improvement activities of the Medical Center and Emergency
Department. Performs other special project assignments as directed.
Flexible in working occasional unscheduled shifts or portions of
shifts due to urgent situations and or sick calls/assists in
finding coverage for absences as needed.In this position you
will:Greet and direct patients and visitors presenting to all
patient access areas within Swedish Health ServicesWork closely
with patient, families, visitors, physicians, and staff to identify
needs, answer questions, resolve problems, or provide other
information; Exhibit exceptional compassion and sensitivity to
allDemonstrate Culture of Safety values in daily operations. Is a
patient advocate; Identifies special needs of patients (e.g. need
for interpreter, wheelchair, too ill to wait at front desk) and
communicates appropriately to assure safe patient care
outcomesInterview patients applying Patient Selection and Creation
P & P and obtains patient demographic and insurance information;
Document complete and accurate information in EPIC ADT application
including coverage eligibility, scanning and PCP information;
Dispense patient information brochuresPerform timely and accurate
registration, sign-in/check-in functionality notification of
patient arrival of all patient typesQualifications:Preferred
qualifications for this position includes:Associate's DegreeTwo (2)
years experience in a medical setting with inpatient or outpatient
admittingPatient Registration or financial counseling or insurance
and medical terminology experienceAbout the Cherry Hill Campus.What
is now known as the James Tower at Swedish/Cherry Hill Campus was
home to the first hospital in Seattle, established in 1877 by the
Sisters of Providence, a Catholic charity. On July 1, 2000, the
385-bed tertiary care center previously known as Providence Seattle
Medical Center became part of the Swedish healthcare system.We
offer a full comprehensive range of benefits - see our website for
details - https://caregiver.ehr.com .We offer comprehensive,
best-in-class benefits to our caregivers. For more information,
visitOur MissionOur Mission is to improve the health and well-being
of each person we serve.Our Vision is Health for a Better
World.About UsSwedish is the largest not-for-profit health care
system in the greater Seattle area. It is comprised of five
hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and
Issaquah); emergency rooms and specialty center in Redmond (East
King County) and the Mill Creek area in Everett; and Swedish
Medical Group, a network of more than 128 primary care and
specialty care locations throughout the greater Puget Sound area.
Swedish employs nearly 13,000 caregivers (all employees), including
nearly 1,400 providers. Whether through physician clinics,
education, research and innovation or other outreach, we're
committed to caring for the people in our region and beyond.
Swedish is proud to be an Equal Opportunity Employer Swedish does
not discriminate on the basis of race, color, gender, disability,
protected veteran, military status, religion, age, creed, national
origin, gender identity, sexual orientation, marital status,
genetic information, or any other basis prohibited by local, state,
or federal law.Schedule: Full-timeShift: EveningJob Category:
Patient ServicesLocation: Washington-SeattleWork Locations: Cherry
Hill Main Bldg (WA150) 500 17th Ave James Tower Seattle, 98122New
brand, same great career opportunitiesSwedish and Providence in
Western Washington are moving to a unified brand - Providence
Swedish - that will make it easier for patients to identify, access
and navigate our comprehensive network of care in the Puget Sound
region. Learn more .
Keywords: Swedish Medical Center (SMC), Seattle , Patient Registration Representative - Cherry Hill Evenings, Other , Seattle, Washington
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