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Server Administrator/Senior Infrastructure

Company: Mindtree
Location: Seattle
Posted on: June 24, 2022

Job Description:

Job Description

  • Monitoring (applications, servers and databases)
  • Reporting
  • Access and Account Administration
  • Reacting to alerts per SOP and SOP based basic troubleshooting Resolution
  • Coordination with L2 teams
  • Assist in the Incident Management Process including Incident coordination activities with Incident Manager
  • Driving P1 and P2 Incidents and coordination to report RCA
  • Help to resolve issues with deployments
  • Support the CAB process during outage windows
  • Engage early in solution design phase for new services
  • Assist in the Planning and Design of system platforms
  • Must be willing to interact with members of the business and communicate effectively with IT Department
  • Good attitude, positive, and willing to learn
  • ITIL certification is preferred
  • Demonstrated proficiency with Microsoft Windows Operating System (Windows 7 Windows10)
  • Demonstrated proficiency with Microsoft Office Suite and higher.
  • Demo nitrated proficiency with Microsoft Active Directory
  • Demonstrated proficiency with desktops, laptops, iPad, iPhones, Androids
  • Strong verbal communication and written documentation skills
  • Proven experience troubleshooting network and PC hard ware and software in a mixed Windows network environment
  • Monitoring Applications, servers and databases using any of the monitoring tools

Keywords: Mindtree, Seattle , Server Administrator/Senior Infrastructure, Other , Seattle, Washington

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