Server Administrator/Senior Infrastructure

Company: Mindtree
Location: Seattle
Posted on: June 24, 2022

Job Description:

Job Description

• Monitoring (applications, servers and databases)
• Reporting
• Access and Account Administration
• Reacting to alerts per SOP and SOP based basic troubleshooting Resolution
• Coordination with L2 teams
• Assist in the Incident Management Process including Incident coordination activities with Incident Manager
• Driving P1 and P2 Incidents and coordination to report RCA
• Help to resolve issues with deployments
• Support the CAB process during outage windows
• Engage early in solution design phase for new services
• Assist in the Planning and Design of system platforms
• Must be willing to interact with members of the business and communicate effectively with IT Department
• Good attitude, positive, and willing to learn
• ITIL certification is preferred
• Demonstrated proficiency with Microsoft Windows Operating System (Windows 7 Windows10)
• Demonstrated proficiency with Microsoft Office Suite and higher.
• Demo nitrated proficiency with Microsoft Active Directory
• Demonstrated proficiency with desktops, laptops, iPad, iPhones, Androids
• Strong verbal communication and written documentation skills
• Proven experience troubleshooting network and PC hard ware and software in a mixed Windows network environment
• Monitoring Applications, servers and databases using any of the monitoring tools

Keywords: Mindtree, Seattle , Server Administrator/Senior Infrastructure, Other , Seattle, Washington