Floor Leader, People and Experience
Company: Everlane
Location: Seattle
Posted on: June 24, 2022
Job Description:
At Everlane, we want the right choice to be as easy as putting
on a great T-shirt. That's why we partner with ethical factories
around the world. Work with high quality and more sustainably
sourced materials. And share the true cost of every product we
make. But there's a lot more work to be done, and we're excited to
be growing a team of motivated humans that are up for the
challenge. This role is responsible for leading a team that
embodies the Everlane ethos and delivers best-in-class store
experience. You are most enthusiastic about the impact you have on
someone's experience while in our store. You foster a friendly,
warm environment for people to thrive in. You enjoy being the host
of a party, and a champion of our "Path To Yes" mentality. You are
a leader who uses the brand and customer lens to guide your
decisions in an effort to support the overall store experience. You
are resourceful and a problem-solver - you find joy in searching
for the answers. You demonstrate curiosity and enjoy learning and
supporting all aspects of the business. You are goal-oriented and
thrive on exceeding individual and team results while having fun
doing it. You are a great communicator and work closely with your
store leadership team to bolster team engagement, drive business
results and sharpen their business acumen. As a Floor Leader,
you:
- Make timely and effective decisions that balance team goals and
fosters a customer-focused environment
- Create a sense of urgency in your team for achieving results
and eliminate obstacles that affect performance
- Create a climate where people are motivated to do their best to
help your store achieve its objectives
- Use a combination of feedback and reflection to gain productive
insight into personal strengths and weaknesses to have a greater
contribution to your team Your day to day:
- Lead your team to ensure our service model comes to life
in-store -
- Zone, prioritize and delegate tasks for team members in zones
based on the needs of the business
- Set goals for your team while coaching and motivating to drive
results on the sales floor and provide in the moment feedback to
team members
- Perform hourly reads and update the team on current business
goals and results
- Celebrate successes and share recognition within the team when
results are achieved
- Share business results and anecdotal feedback with the
leadership team We'd love to hear from you if you have:
- 1-2 years of leadership experience
- Strong written and verbal communication skills
- The ability to work closely and effectively with the rest of
your store leadership team
- Strong organization skills and are excited about the
details
- A proven track record of hiring, leading and developing
effective store teams
- A fan of Everlane, our product, and our values What is expected
of you : -
- Must bend, reach, and stretch for product, as well as lift,
carry and move at least 40 pounds
- Have flexible availability that supports the needs of the
business, including: nights, weekends, and holidays
- Must regularly move around all areas of the store and be
accessible to customers The fine print: Everlane is reacting to
what retail will look like post Covid-19 so flexibility and
resilience is key. Keeping a clean and organized space for
everyone's health and safety will be a top priority in this role.
More details on new policies and procedures will be shared during
the interview process. This job summary is intended to describe the
general nature and level of work leaders assigned to this job
perform. It is not intended to include all duties and
responsibilities but provide a baseline summary. Full details of
expectations and responsibilities will be provided upon hire. As
part of our commitment to health and safety for our teams, we're
taking a responsible approach to creating the safest working
environment we can. -As part of that commitment, -COVID-19 vaccines
are required for all current and future Everlane Team Members that
do not require an exemption.
Keywords: Everlane, Seattle , Floor Leader, People and Experience, Other , Seattle, Washington
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