Research Data Coordinator

Company: Joul--
Location: Bothell
Posted on: September 24, 2022

Job Description:

Title: Research Associate I Location: Bothell, WA Start date: ASAP Responsibilities:

• This position will be responsible for supporting the operation and upkeep of the request trackers for the Core Research and Technology group within Research.
• The core function consists of day to day Smartsheet tasks, word processing and document lifecycle management.
• Create process documentation/workflows, knowledge articles and self-service guidance for CORE services
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels
• Identify issues and risks
• Bring inconsistencies and problems to the attention of management
• Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
• Prepare incident details for post-mortem incident reviews
• Extract reports and provide a high-level analysis of data for review Requirements:
  • Position requires AA diploma or equivalent job experience and 0 to 2 years??? experience in the pharmaceutical/biotechnology industry.
  • This position requires superior computer skills with Smartsheet, MS Word, PowerPoint and Excel.
  • Requirements also include attention to detail and organizational skills, excellent grammatical and proofreading skills, proven multi-tasking abilities, immediate response action to tasks and personnel requests for assistance, strong interpersonal and communication skills, and ability to handle changing priorities if needed in a fast-paced environment.
  • The successful candidate will be able to maintain a high degree of confidentiality and professionalism and be able to work well with employees at all levels of skill and authority throughout company.

Keywords: Joul--, Seattle , Research Data Coordinator, Other , Bothell, Washington