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Community Partnership Coordinator

Company: Seattle Metropolitan Chamber of Commerce
Location: Seattle
Posted on: November 25, 2022

Job Description:

*Organization: * Housing Connector
*Job Title: * Community Partnership Coordinator
*Classification: * Regular, Full-time, Exempt
*Reports To: * VP of Programs and Operations; Housing Connector
_\*\*\*Housing Connector is a flexible workplace. This role will work predominately remote with periodic in-person meetings and events in the Puget Sound area.\*\*\*_

*Application Instructions: *
Please submit your application materials through our online portal. Applications received by other means may not be considered. Cover letters are optional but will be considered as part of the application if included. Applications will be reviewed on a rolling basis, with priority given to applications received by December 2, 2022.
About Housing Connector: *
Housing Connector is a tech for good nonprofit that increases access to housing for individuals most in need. We do this by solving financial and resident challenges for property owners so they can open doors to more people in the community and by streamlining the housing search experience for case managers with our Zillow powered marketplace. Together, we ensure properties and residents have successful outcomes.
Recognized as a World Changing Idea by FastCompany, Housing Connector's approach has generated millions in revenue for property partners while connecting thousands of individuals to homes. We believe no unit should sit vacant while there are people in need of a home. Our vision is to deliver simple and scalable solutions -until everyone has a home.
*Position Summary*
The *Community Partnership Coordinator* position will give you the opportunity to play an important role in ensuring ongoing, successful Community Partnerships which will decrease housing insecurity for members in our community. You will be responsible for supporting our Community Partnership team, ensuring strategies and tasks are successfully executed. Your role will be critical in supporting our community partners and ensuring trainings, communication, and data flows create a seamless partner experience. If you enjoy working independently to get things done, love utilizing technology to improve the customer experience, and are comfortable wearing several hats at a growing and impactful organization keep reading to see whether this role would be a good fit.
*Critical Job Functions*
The following describe the critical functions of the role, but do not provide an extensive list of job responsibilities and duties.
Community Partner Communication

* Deliver communication campaigns utilizing email, social media, or other communication vehicles designed to drive product adoption, training attendance, and program awareness for Community Partners.
* Write knowledge articles regularly that provide detailed guidance on product and program usage for common questions from community partners and case managers.
* Synthesize partner engagement data to identify learning gaps and present those gaps regularly to the team for solutioning.

Event Management

* In conjunction with market-based Community Partnership Managers, design, schedule, and execute different types of training events ranging from product onboardings to user groups and partner specific events.
* Maintain event management technology, ensuring accurate data and thorough follow-up to attendees for all community partner trainings and events

Operations Coordination

* Proactively identify opportunities to improve the Community Partnership experience through the automation of current systems and development of new mechanisms for delivering support.
* Act as a primary point of contact for community partners, providing them with excellent customer experiences through addressing their individualized challenges and technical needs.
* Ensure data accuracy for all Community Partnership activities through systematic updates, report creation, and dashboard management.
* Manage programmatic data with precision to ensure enrollments, HMIS, and other data systems are up to date.
* Project manage small to medium sized projects that grow critical infrastructure necessary to growing Community Partnerships across multiple markets.

*Skills and Qualifications*
Our ideal candidate loves to build relationships, is extremely organized, and is tech savvy.

* Proven ability to work in a fast-paced and ever-changing environment.
* Experience with Salesforce, MailChimp, and Wix or demonstrated experience learning technology tools quickly.
* Exceptional interpersonal and writing skills, ability to communicate effectively with a wide range of stakeholders especially in writing.
* Ability to take initiative, work independently and as part of a team.
* Excellent organizational and time management skills.
* Strong attention to detail.

*Employment Details*
*Housing Connector is affiliated with the Seattle Metropolitan Chamber of Commerce; staff members of Housing Connector are officially employees of the Chamber and participate in Chamber benefit plans.*
The Chamber is committed to the health, safety, and well-being of all our employees, and takes seriously its duty to provide and maintain a provide a safe place to work, including reducing the threat and harm that the COVID-19 pandemic poses to the Chamber's employees and their families; our members and partners; and the community at large*. **Consistent with this commitment, all eligible employees are required to receive be fully vaccinated against COVID-19 unless an exemption and reasonable accommodation is approved.* Policy and accommodation information will be provided to all candidates upon request.
The Chamber is committed to internal and market equity. *The salary range for this position is $55,000 - $70,000 annually. *Salary is determined based on internal and market equity, internal and market data/salary ranges, and the applicant's job-related knowledge, skills, and experience. We are likely to hire at the beginning to midpoint of the salary range to allow future salary growth based on an employee's performance, professional development, and increases in responsibilities and duties. The Chamber provides a comprehensive and competitive benefits package including but not restricted to:

* Medical/Dental/Vision Coverage
* PTO/Community Service Leave
* Paid Parental Leave
* Generous Holiday Schedule and Paid Days Off
* Life Insurance; Optional ADD/LTD/Personal Accident Insurance
* Subsidized ORCA Card
* Flexible Spending Accounts
* Employer-Matched 401(k) Contribution with up to 6% Match
* Professional Development Opportunities
* Wellspring EAP Membership
* Mindfulness and Wellness Resources
* Corporate Discounts

*We recognize the value of the Chamber and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA+ community, and Black, Indigenous, and people of color (BIPOC).*
_The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably-discharged veteran or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program._


Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year%58047475%

Keywords: Seattle Metropolitan Chamber of Commerce, Seattle , Community Partnership Coordinator, Other , Seattle, Washington

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