Member Service Coordinator

Company: Seattle Gymnastics Academy
Location: Seattle
Posted on: November 26, 2022

Job Description:

Member Services Coordinators are responsible for: Building relationships with our customers. This is a customer-facing role and it's imperative that our customers can trust that our Member Services team is here to support them.
Remain knowledgeable about our programming and what makes SGA unique. Our Member Services team are our salespeople! We rely on you to educate our customers on the benefits of gymnastics and what makes SGA a great place for their child.
Administrative duties - class enrollment, processing payments, answering calls and customer questions, running reports, and more! Attention to detail is a must.
Assist in light cleaning duties to keep our gyms fresh and ready for the next round of classes.
Compliance with COVID-19 protocols, which includes additional screening and cleaning steps to maintain SGA's safe and healthy environment.
Desire to work as part of an energetic team that is unified in our mission, vision, and values as a company.
Previous experience in customer service is preferred! Must be approachable, attentive, and organized when working with youth, their families and members of the community.
Experience working with a gym or kid-friendly environment is preferred but not required. Environment can be fast paced and active reaching high volume levels.
Must be enthusiastic about working around kids.
Sales focused with a "can-do" positive attitude is a must.
Effective communicator and able to wear multiple hats on a daily basis.
Ability to build meaningful relationships with both youth and adults.
Ability to resolve any conflict or disagreements that may arise.
Desire to promote a positive learning environment for every child.
Desire to grow and lead within SGA

Keywords: Seattle Gymnastics Academy, Seattle , Member Service Coordinator, Other , Seattle, Washington