Service Operations Coordinator
Posted on: January 25, 2023
Starting Salary Range: $34.00 per hour - $40.00 per hour DOE
US Applicants Only
General Position Summary:
Daily coordination of Service Technician work schedules and primary
customer service contact.
Essential Functions/Major Responsibilities:
1.Take incoming calls from clients and provide excellent customer
2.Make decisions regarding Service Technician assignment &
prioritization of incoming service calls.
3.Create work orders and purchase orders.
4.Coordinate Service Technician schedule for preventive maintenance
inspections, service calls & service project work.
5.Order and track preventive maintenance materials.
6.Regular attendance and promptness are considered a critical part
of this employee's essential job functions.
Skills Required to Perform the Essential Duties of the Job:
1. Strong oral and written communication skills
2. Strong organizational skills
3. Excellent interpersonal skills
4. Exceptional customer-service orientation
5. Flexibility to re-direct and re-prioritize tasks under pressure,
6. Ability to focus and work independently
7. Ability to solve practical problems in areas where limited
8. Knowledge of MS Office (Word, Excel, Outlook)
Education Requirements Needed to Perform the Essential Duties of
the Job: Minimum 2 years related experience and/or
Licensing or Other Special Certifications Required: Maintain valid
Drivers License and satisfactory driving record.
UMC is committed to a culture of inclusion and connectedness. The
collective sum of the individual differences, life experiences,
knowledge, innovation, self-expression, and talent that our
employees invest in their work represents who we are as a company
and what we believe in. In recruiting for our team, we welcome the
unique contributions that you can bring in terms of their
education, opinions, culture, ethnicity, race, sex, gender identity
and expression, nation of origin, age, languages spoken, veteran's
status, color, religion, disability, sexual orientation and
UMC's policy on equal employment opportunity prohibits
discrimination based on race, color, sex, national origin,
citizenship or immigration status, religion, presence of physical,
sensory or mental disability, genetic information, age, sexual
orientation, gender identity, marital status, honorably discharged
veteran or military status, status as a victim of domestic
violence, sexual assault or stalking, or any other status or
characteristic protected by federal, state, or local law. This
policy applies to recruiting, hiring, transfers, promotions,
terminations, compensation, benefits, and all other terms and
conditions of employment. Retaliation against any employee who
files a complaint regarding possible violations of this policy is
not tolerated. UMC is also committed to taking affirmative steps to
promote the employment of minorities, women, persons with
disabilities, and covered veterans. Affirmative action plans are
developed annually to support its commitment to equal employment
opportunity, consistent with company policy and the company's
obligations as a contractor to the United States government.
Keywords: UMC, Seattle , Service Operations Coordinator, Other , Mukilteo, Washington
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