Host
Company: Schwartz Brothers Restaurants
Location: Seattle
Posted on: January 25, 2023
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Job Description:
Description:
POSITION SUMMARYThe host is the guest's first impression of
Schwartz Brothers Restaurants. Therefore, professionalism, a
friendly and welcoming demeanor, and an efficient manner is
critical in determining whether the guest will become a loyal
customer. The host orchestrates the flow of seating and thereby
greatly influences the sales volume of the restaurant. The host
provides warm, friendly, and immediate greetings to the guests as
the door, seats, and presents clean menus to guests in a friendly
and professional manner.
Requirements:
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following position
responsibilities are essential functions of the position.
Successful job applicants will be able to perform these essential
functions with or without requested accommodation.Greets guests
promptly and seats guests efficiently in accordance with the
standards and procedures in the Host Workbook and as directed by a
Manager.Answers the telephone and directs calls in a friendly,
professional, and efficient manner and/or answers questions
concerning the menu and retreatant to promote sales.Maintains
reservation sheet/Open Table effectively to ensure guests are taken
care of in an efficient and accurate manner. Seat guests within
timing standards.Performs setup and side work duties in an
efficient and accurate manner. Helps to maintain cleanliness of
restaurant.Works as a member of the team to serve guests. Maintains
positive, upbeat, and energetic attitude towards guests and
coworkers. Assists others whenever able, including bussing and
resetting tables.Maintains highest standards of hygiene and
sanitation. Follows Health Department standards for hygiene and
safe food handling. Maintains current Food Handlers Permit.Adheres
to state liquor regulations in serving alcohol. Has current liquor
permit on person when working, where applicable.Running the floor
plan board.Observes tables and keeping track of clean, dirty, and
occupied tables.Taking guest information and quoting wait time to
guests accurately when tables are not immediately
available.Cleaning, organizing, and stocking menus at host
area.Interacting with guests coming in as they leave, ensuring a
positive dining experience.Filling to go orders by utilizing food
delivery apps on the iPad.Maintaining restrooms throughout
shift.Upholds company mission and philosophy of company.Performs
other duties as asked and directed.MINIMUM QUALIFICATIONS &
REQUIREMENTSKnowledge, Skills, and Aptitudes:Excellent
communication skills (verbally interacts with management, team
members, and guests)Must be able to read, write, and determine wait
time based on Schwartz Brothers Restaurants proceduresMust visually
scan restaurant for clean, unoccupied tablesStrong organizational
skills and ability to multi-taskKnowledge of workplace safety
proceduresAt least one (1) year experience in a fast paced, upscale
restaurantAble to work nights, weekends, and holidays Excellent
customer service and telephone skillsProficiency in Open
TableProfessional appearance and demeanor Physical Demands and
Working Conditions:The physical demands described here are
representative of those that must be met by a team member to
successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the functions.Able to move throughout all
areas of the restaurant.Must walk, stand, or remain stationary
during entire shift.Frequently required to walk, stoop, bend, and
reach with hands and arms.Must occasionally lift and/or move up to
25 pounds.Specific vision abilities required by this position
include close vision, distance vision, and the ability to adjust
focus.The noise level in the work environment is usually moderate
to high.Must meet State minimum age for using required
equipment.Flexibility and/or reliability in work schedule are
required to provide support when needed.Must be able to frequently
communicate with other team members and guests.PI200797590
Keywords: Schwartz Brothers Restaurants, Seattle , Host, Other , Seattle, Washington
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