Leasing Associate - Boxcar Apartments
Company: Tarragon Property Services LLC
Location: Seattle
Posted on: January 27, 2023
Job Description:
Description:Leasing Associate:Interacts directly with
prospective and current residents to achieve rental and occupancy
goals. Acts as the Company's representative by conveying the
benefits of the community. Responsible for the leasing process from
introduction to the actual occupancy of the resident and maintains
communication throughout the tenancy of the resident.Why Work for
TPS?
- Inclusive culture
- Health Insurance including Dental & Vision Insurance + FSA
- 401(k) Retirement Plan with Company Match
- Life Insurance
- Long-term Disability Insurance
- Paid Time Off and Holidays
- Support employee development and professional organizational
memberships
- We encourage career growth
- Rental discountEssential Job FunctionsProvides information
about the apartments and the community to the prospective resident
and schedules visits to the community. Responsible for leasing
apartments at an acceptable determined percent of total prospects.
- Greets visitors and determines if the community meets the
clients' qualifications.
- Effectively explains all lease and community policies to new
and current residents.
- Accurately and efficiently prepares and assists with all
leasing paperwork (i.e. applications; lease agreements and addenda;
employment and credit checks; and leasing move-in packets).
Maintains flyer information and updates as needed.
- Collects security deposits, rent and all other funds associated
with resident moves.
- Effectively communicates changes in status of units leased to
Maintenance Department and provides unit availability.
- Completes service requests and communicates to Maintenance
Department.
- Completes follow-up thank you notes or email and call-backs
with prospects after initial community visits.
- Supports the overall marketing efforts and offers input and
suggestions in regarding promotions, advertisements, etc.
- Maintains an accurate and in-depth knowledge of all aspects of
the community, particularly in areas such as rent and pricing
information, vacancies, apartment availability, lease expirations,
square footage, etc.
- Understands and complies with state and local (Seattle)
landlord-tenant Fair Housing laws and standards. Completes all
Yardi E-Learning classes.
- Monitors the community advertisements and effectiveness of
responses; maintains prospect pipeline and demographics. Checks
advertisements for accuracy and makes corrections as needed,
including Craigslist.
- Prepares monthly competitive market survey reports and analyzes
the real estate market trends and conditions in the area. Shop
comparisons on a regular basis.
- Monitors all current and future vacancies in order to
proactively react to future occupancy needs.
- Analyzes concerns associated with apartments that are slow to
lease and offers recommendations to Business Manager. Sets up and
maintains mini models.
- Inspects all vacant apartments on a regular basis to ensure
they are ready to show to prospective residents, and makes
necessary scheduling for touch up cleans / maintenance issues.
- Conducts follow-up activity with all residents in order to
establish positive resident relations.
- Maintains current resident files.
- Assist with collection from current and former
tenants.Additional Duties and Responsibilities:
- Attends and participates in training seminars as
requested.
- Becomes active in the local business community and develops a
rapport with other residential community measures.
- Assists the Business Manager in implementing resident retention
and renewal programs.
- Attends and assists in the coordination and organization of
resident relations and activities, such as newsletters, parties,
etc.
- Accompanies vendors or contractors to resident apartments as
needed.
- Transports residents or prospective residents via motorized
vehicle throughout property grounds; may run errands as
necessary.
- Performs other duties as assigned.Requirements:Education,
Training and/or Experience:
- A high school diploma or equivalent is required.
- Valid drivers' license, sound driving record and auto insurance
required.
- Computer literacy required. Proficiency in preparing Word
documents and Excel spreadsheets in addition to property management
software is preferable.Preferred QualificationsA minimum of two
years sales experience, hospitality or property management
background preferred.
- Yardi Voyager software experience is a highly desired.
- Yieldstar
- Knowledge of Fair Housing LawsKnowledge, Skills, Abilities and
Personal Characteristics:
- Ability to engage in a variety of tasks simultaneously and to
consistently meet deadlines.
- Ability to work independently and have use good judgment to
know when to ask for help and/or guidance.
- Ability to interact professionally with employees, tenants,
owners, customers, and vendors.
- Speaks clearly and persuasively in positive or negative
situations; listens well and gets clarification when
necessary.
- Changes approach or method to best fit the situation or
circumstances; Able to deal with frequent change, delays or
unexpected events.
- Follows instructions, responds to management direction; Takes
responsibility for own actions and in completion of tasks.
- Is a team player; volunteers readily; seeks increased
responsibilities; asks for assistance and offers help when needed
or able.
- Ability to read, write and speak English fluently.Physical
Demands
- Nature of work requires an ability to effectively communicate
and exchange information, collect, compile and prepare work
documents operating standard business office equipment. The job may
require occasional site inspection visits which could include
climbing stairs and walking on uneven terrain. Ability to lift 20
pounds.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functionsWe are an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.Leasing, property
managementPI200857800
Keywords: Tarragon Property Services LLC, Seattle , Leasing Associate - Boxcar Apartments, Other , Seattle, Washington
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