Physical Therapy Support Specialist
Company: Select Medical
Location: Seattle
Posted on: January 27, 2023
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Job Description:
Please be advised, if you are viewing this position on Indeed,
that the salary rate/range set forth herein was provided by Indeed.
Concentra's market specific rate/range will be provided during the
interview process.As a Concentra Physical Therapy Support
Specialist you will perform a variety of tasks in a clinic setting,
ensuring thatevery patient is treated the Concentra Way: with
quality clinical care and by providing an excellentpatient
experience from welcoming, respectful and skillful colleagues.THE
DETAILS--- Reviews initial referral request for therapy
services.--- Reviews PT Authorization Guidelines and Protocol
notes.--- Contacts appropriate payor (employer/insurance carrier)
to obtain authorization forrequested therapy services.--- Submits
required documentation to payor to assist in authorization
process.--- Notifies the patient of scheduled therapy
appointment(s)--- Documents all appropriate information per Policy
and Procedure.--- Communicates referral status and/or non-standard
issues to the referring Provider, Center Therapy Director, CSS
Manager, and other involved parties.--- Communicates with center
staff as necessary.--- Submits appropriate reports to CSS
Manager/Area Therapy Director.--- Escorts patients and coordinate
flow--- Pulls medical records and process charts--- Calls patients
that failed to report for therapy treats--- Maintains authorization
process/logs--- Tracks Plan of Care. Attends center staff meetings
as required. Assists in maintaining a neat, clean and orderly
appearance throughout the facility.--- Walk patients from therapy
to the exam room and write the appropriate information on
theprovider board.--- Print transcriptions and reports for Center
Therapy Director--- Call patients daily to remind them of their
appointment for the next day and fill out appropriatelog.--- Call
patients who have missed their appointment and document in the
patient chart the reason forthe missed appointment.--- Wash/Fold
therapy linens,Wipe down treatment tables,Refill ultra sound
bottles--- Check temperature of hydrocollator / paraffin bath and
record in daily log--- Performs HPEs--- Maintain inventory of
therapy supplies and printed forms--- Discard electrodes of
discharged patients--- Put together packets for Group Health
Marketing--- Fill/change water as needed in hot pack collator.---
Defrost cold pack collator.--- Performs department cleaning---
Completes Essential Functions inventory form--- Assists with
patient set up/take down.Supervises exercise programs--- This job
description is not designed to cover or contain a comprehensive
listing of activities,duties or responsibilities that are required
of the employeeEDUCATION/CREDENTIALS--- High school graduate or GED
equivalentJOB-RELATED EXPERIENCE--- Working knowledge of
occupational medicine requirements (state specific)--- Previous
medical office experienceJOB-RELATED SKILLS/COMPETENCIES---
Concentra Core Competencies of Service Mentality, Attention to
Detail, Sense of Urgency,Initiative and Flexibility--- Ability to
make decisions or solve problems by using logic to identify key
facts, explorealternatives, and propose quality solutions---
Outstanding customer service skills as well as the ability to deal
with people in a manner whichshows tact and professionalism--- The
ability to properly handle sensitive and confidential information
(including HIPAA and PHI)in accordance with federal and state laws
and company policies--- Demonstrated willingness to participate in
initial and ongoing training as required.--- Demonstrated effective
communication and interaction with employers, patients, providers
andother employees.--- Demonstrated ability to maintain working
relationship with all levels of employees.--- Demonstrated
excellent customer service skills--- Demonstrated computer
skills--- Must successfully complete orientation and training as
well as demonstrate competency in allrequired tasks.401(k) with
Employer MatchMedical/Vision/Prescription/Dental PlansLife
Insurance/DisabilityPaid Time OffColleague Referral Bonus
ProgramCenter Achievement BonusesThis position is eligible to earn
a base compensation rate in the state range of $19.66 to $25.56
hourly depending on job-related factors as permitted by applicable
law, such as level of experience, geographic location where the
work is performed, and/or seniority. Concentra is an Equal
Opportunity Employer,including disability/veterans
Keywords: Select Medical, Seattle , Physical Therapy Support Specialist, Other , Seattle, Washington
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