Front Desk Rep (Bellevue, WA)

Company: Surgery Partners
Location: Puyallup
Posted on: January 27, 2023

Job Description:

DescriptionResponsibilities:

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• Answering Phone calls
  
• The Receptionist functions under the supervision of the Front office supervisor and/or Lead, helping with patient flow for check-in, check-out, and answering phones.
  
• Helping with Medical Records.
  
• Indexing medical records in the Electronic Medical Records.
  
• All activities must be conducted in a confidential, professional and personable manner.
  
• Is capable of performing as sole staff support for office as needed. Performs other duties as needed.
  
• Perform eligibility checks on patients insurance.
  
• The coordinator functions under the supervision of the Front office supervisor and/or Lead, submitting surgeries for authorization.
  
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  Schedule appointments according to scheduling rules
  
  
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  Re-book appointments per patient request or doctor schedule change
  
  
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  Enter valid referral if needed
  
  
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  Attach referral to visit upon patient check in
  
  
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  If there is no referral on file on day of visit, please verify by checking.
  
  
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  Respond to special requests from doctors
  
  
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  File correspondences in chart
  
  
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  Faxing copying, scanning
  
  
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  Maintain organization of the common areas.
  
  
  
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  • Assist supervisor when needed, and performs other duties as assigned.
    Qualifications
    BehaviorsDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
    Team Player - Works well as a member of a group
    Dedicated - Devoted to a task or purpose with loyalty or integrity
    MotivationsFlexibility - Inspired to perform well when granted the ability to set your own schedule and goals
    Self-Starter - Inspired to perform without outside help
    EducationHigh School (preferred)
    Experience* High School Diploma or GED
    * Minimum 1 year of customer service and reception at a medical office required.
    * Minimum 1 year of Insurance Authorizations
    * Minimum 2 years of medical office experience preferred.
    * Knowledgeable/trained in ICD and CPT coding preferred.
    * Able to read; write legibly; speak in English with professional quality; use computer and software programs necessary to the position.
    * Collaborate; accept direction.
    * Work independently with minimal supervision
    (preferred)
    
    
    
    

Keywords: Surgery Partners, Seattle , Front Desk Rep (Bellevue, WA), Other , Puyallup, Washington