PATIENT SERVICES SPECIALIST 2 (FULL TIME, DAYS)

Company: University of Washington
Location: Seattle
Posted on: March 19, 2023

Job Description:

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

Join our award-winning team at UW Medical Center - Montlake. Among the top medical centers in the United States as rated by U.S. News & World Report 2019-2020 "America's Best Hospitals", UW Medical Center - Montlake prides itself on compassionate patient care as well as its pioneering medical advances. UW Medical Center - Montlake has again earned U.S. News & World Report's No. 1 hospital ranking in Washington State and in the Seattle metropolitan area. It is the seventh consecutive year that UW Medical Center - Montlake has achieved both distinctions.

Excellence. Exploration. Education. Become part of our team, and join our mission to make life healthier for everyone in our community.

The OPERATING ROOM has an outstanding opportunity for a FULL TIME, DAY SHIFT, PATIENT SERVICES SPECIALIST 2 (PSS 2). The UWMC Main and Pavilion Operating Room PSS is responsible for facilitating the surgical case schedule.

RESPONSIBILITIES:

• Works in conjunction with the Nurse Coordinator and the Charge RN in planning, coordinating, and scheduling of surgical cases
  
  
• Obtains necessary information and schedules the proper supplies and equipment for day of and next-day surgical cases
  
  
• Provides patient-focused care through use of customer service strategies
  
  
• Communicates effectively with medical staff, patients, visitors, and other medical center departments to facilitate patient care and coordinate unit activities
  
  
• Acts as the communications center for the nursing unit: handling all unit paperwork (i.e., chart maintenance and patient information, etc.), triaging telephone calls, accessing and entering information in computer programs and participating in non-nursing activities
  
  
• Exercises independence in the planning and accomplishment of a wide spectrum of clerical duties
  
  
• Maintains inventory of supplies and equipment
  
  REQUIREMENTS:
  
  The Patient Services Specialist will be hired as either a Patient Services Specialist 1 or 2 depending on experience. The requirements are as follows:
  
  PSS 1: Requirements include high school graduation or equivalent AND one year of experience in a health care setting OR two years of general office experience OR equivalent education/experience.
  
  PSS 2: Requirements include high school graduation or equivalent AND one year of experience in a health care setting OR three years of general office or customer services experience OR equivalent education/experience.
  
  UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
  
  Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
  
  The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
  
  To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
  
  Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
  
  COVID-19 VACCINATION REQUIREMENT
  
  Employees of the University of Washington are required to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Keywords: University of Washington, Seattle , PATIENT SERVICES SPECIALIST 2 (FULL TIME, DAYS), Other , Seattle, Washington