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Customer Service and Business Excellence Co-op

Company: Terex
Location: Bothell
Posted on: March 19, 2023

Job Description:

Job Description:

Co-op Program Overview:

The Terex Co-op Program immerses high potential students in challenging real-world projects which directly help drive business results at our global organization. Our rich beliefs in innovation and continuous improvement, paired with the diverse and creative mindsets of our students, leads to the development of our best-in-class products, positively impacting the lives of people all around the world.

We are committed to the personal and professional development of our students and are proud to encourage their growth into our leaders of tomorrow.


  • Partner with team members from global locations - more than 7 manufacturing locations worldwide.
  • Intern/Co-op opportunities can lead to full time careers
  • Excellent opportunity to develop your skills and experience with an industry leading Customer Service organization Real World Responsibilities:

    During your time with us you will:
    • Learn to execute business processes by observing with teams doing the work (immersion)
    • Document processes and then make recommendations for improvement (documentation)
    • Train team members on improved processes (improvement and training) specifically, will be working within the Parts team As part of our team we will:
      • Provide you with real-work assignments that will provide you valuable experience as you begin your career
      • Teach you the standard tools that Genie/ Terex has learned in Lean practices Must haves:
        • Pursuing a degree in Business, Industrial Engineering, Supply Chain, Quality/Continuous Improvement, or related field
        • Ability to work fulltime for 6 months or part-time for 1 year (or combination of the two)
        • Desire to work in an office environment
        • Knowledge of process improvement and lean manufacturing concepts
        • Enthusiasm to interact with internal Team Members, customers and associated customer facing processes
        • Ability to deal with ambiguity
        • Strong experience with Office 0365 tools eg. Excel, Powerpoint, Teams, and Planner
        • Good presentation skills and analytical thinking
        • Listen and learn before acting
        • Ability to communicate tactfully and respond positively
        • Good organizational and time management skills Nice to haves:
          • Salesforce and Oracle ERP experience
          • Assimilate quickly into a team environment
          • Natural curiosity to learn
          • Self-motivated
          • Positive and energetic
          • Ability to adapt and learn data systems (Oracle ERP system, OneStream)
          • Excellent verbal communication skills, relationship building skills and demonstrated ability to work across functional areas and levels of management

            The compensation for this position is $22/hr for undergraduate interns and $24/hr for graduate or returning interns. This position is eligible for holiday pay, but is not eligible for medical benefits.

            If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

            Terex Overview:

            At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $4.0 billion publicly traded global manufacturer of materials processing and aerial work platform products and services. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

            While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. Its an exciting time to be part of the expanding manufacturing sector - come join us!

            Additional Information:

            We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

            If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Recruiting department (person or department) at

            The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

            Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

Keywords: Terex, Seattle , Customer Service and Business Excellence Co-op, Other , Bothell, Washington

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