Event Gallery Security Officer - Part Time
Company: Seattle Art Museum
Location: Seattle
Posted on: March 19, 2023
Job Description:
EVENT GALLERY SECURITY OFFICER - PART TIMEOVERVIEW: - - - -
-Seattle Art Museum seeks candidates who are passionate about
helping visitors engage with the museum and have -meaningful
experiences with art. Provide customer service and security for the
Seattle Art Museum, the Seattle Asian Art Museum, and the Olympic
Sculpture Park during private venue experiences and
museum-programming events, while implementing security policies and
procedures related to the protection of art, the security of museum
facilities, and the safety and protection of staff and
visitors.Seattle Art Museum offers flexible scheduling. - Due to
varying demand, Visitor Services Officers are asked to work
different hours every week. Must be available Friday, Saturday
evenings, typically 10-18 hours a week, and up to 25 hours/week. -
- - - - - - - - - - - - - - - - - - - - SAM is dedicated to racial
equity and strives for employees, volunteers, and interns who are
passionate, qualified, and offer diverse perspectives. SAM
prioritizes racial equity in the workplace because we know that
people of color are the most impacted when it comes to inequities.
We are particularly interested in engaging with historically
under-represented groups in the museum field as we strive to be
inclusive and equitable. SAM is responsive to cultural communities
and experiences, and our strategic plan goals address the role art
plays in empowering social justice and structural change to promote
equity in our society. FLSA STATUS: Non-exempt - - - - - - - - - -
- - - - REPORTS TO: Security ManagerCOMPENSATION: - - - - - -
$21.05 hourlyBENEFITS - -Part time regular employees are able to
enroll in our company's 403b plan. Employees will also accrue - - -
- - - - sick leave and vacation leave at a rate of .0385 per hour
worked. There are twelve paid holidays and one - - - - - - -
floating holiday throughout the calendar year, that are paid on a
pro-rated basis, reflective of employee's - - - - - - - average
hours worked in the prior six weeks. Additional benefits include
subsidized transportation (ORCA - - - - - -business passport),
access to fitness facility, and museum membership. - -ESSENTIAL
FUNCTIONS:
- Provide security for galleries, public spaces, meeting rooms,
offices, storage areas, traffic corridors, and queues during
events, tours, and programming by patrolling and/or posting these
areas. - Regulate and control access to private spaces in
SAM/SAAM/OSP. Ensure patrons, vendors and staff are following
Museum policies and procedures.
- Build and maintain cooperative, respectful and professional
relationships with other staff and volunteers. Strive to provide a
welcoming, inclusive, accessible environment for staff, patrons and
guests, while helping to ensure their safety and enjoyment of the
museum. -
- Observe and assist visitors; correct or report problems as
appropriate.
- Provide superior customer service and proactively use
de-escalation techniques and training to prevent situations from
escalating unnecessarily.
- Observe artwork for change of any kind; report problems to
supervisor for immediate notification to registrar; report any
building conditions requiring attention to facilities.
- Cooperate with Visitor Experience, Membership, volunteers,
Development, Education and Public Programs, and Venue Experience to
learn and convey Museum information to enhance visitor's Museum
experience.
- Escort contracted workers and vendors through restricted access
spaces in SAM/SAAM. Ensure non-museum workers stay within
designated work spaces and provide key/proximity card access
through locked doors/spaces.
- Maintain knowledge of current policies, procedures, and
security system operations in order to correctly implement judgment
and actions for protection of art, and the safety and protection of
Museum staff and visitors.
- Report incidents, notable events, and respond to calls for
emergency assistance.
- Complete written incident reports (IRs) detailing
incidents.
- Participate in training programs for emergency situations, such
as fire and earthquake evacuation, active shooter preparedness,
first aid. Be prepared to assist Security supervisors and others in
these emergency response situations.
- Perform other duties as assigned.QUALIFICATIONS, KNOWLEDGE,
SKILLS, AND ABILITIES REQUIRED:
- High School graduate or GED. -
- Demonstrated customer service skills.Good interpersonal,
written and oral communication skills; ability to communicate
effectively and project a professional image when giving and taking
information in writing, in person, and over the phone.
- Ability to prepare clear, accurate written incident
reports.
- Ability to use independent judgment and discretion to make
immediate decisions related to enforcement of regulations.
- Must be reliable.
- Ability to exercise excellent judgment by carrying out
established policies and procedures for security and safety of
people, artwork and Museum facilities in a complete, consistent and
timely manner.
- Flexibility, adaptability, and ability to change in a
dynamically moving event-driven environment.Ability to work with
close attention to detail and maintain confidentiality. -
- Must have the ability to remain calm in stressful situations
and help resolve customer complaints.
- Ability to adhere to Museum policies and to support management
decisions in a positive, professional, respectful manner.
- Ability to pass and maintain security background check
clearance. WORKING CONDITIONS:Exposure: Work areas are primarily
inside, in a climate-controlled environment with light background
noise. Work is occasionally performed at other indoor and outdoor
sites, in all types of weather. - Work during events may have
higher noise levels. Schedule: Part-time variable. Scheduled for
all museum programming and private rental events outside of regular
museum days/hours at all SAM sites: Seattle Art Museum, Seattle
Asian Art Museum, Olympic Sculpture Park. Could fill shifts during
regular museum hours as needed depending on employee's
availability. Working nights, weekends and/or holidays is required.
May not exceed 29 hours per week.PHYSICAL ACTIVITIES REQUIRED FOR
ESSENTIAL FUNCTIONS:Stationary Work: - Approximately 95% of time is
spent standing or moving around the work area. Balance of time
(approximately 5%) is spent stationary while working at a desk.
Long periods of sustained standing are required.Communication: -
Clear and effective communication with volunteers, donors, members,
the public, and co-workers is necessary. May have contact with
hostile or abusive members of the public.Moving: - The ability to
move up to twenty pounds on occasion is necessary for moving files,
equipment, and supplies. Must be able to regularly position self to
access files. Must be able to ascend/descend stairs in high-rise
building.Office Work: - Ability to effectively and regularly
operate assigned equipment, including, but not limited to, radios,
flashlights, telephones, dispatch software and other equipment, and
supplies is necessary. -Centering equity, diversity, and inclusion
as an organization, and as individuals, Seattle Art Museum (SAM) is
committed to ensuring that all employees and volunteers enjoy a
respectful, inclusive, and welcoming workplace. SAM is proud to be
an equal opportunity employer. All qualified candidates will
receive consideration for employment without regard to race, creed,
color, national origin, sex, marital status, sexual orientation,
gender identity, age, disability, honorably discharged veteran or
military status, or any other protected class. - Please contact the
Human Resources Department at (206) 654-3188 or for additional
information or to request reasonable accommodations for the
application or interview process. -Offers of employment are
contingent upon successful completion of a criminal background
check and proof that the applicant is fully vaccinated against
COVID-19 or qualifies for a testing exemption or accommodation. -
-TO APPLY: - - Please visit -to submit SAM employment application,
cover letter and resume. Deadline: Open Until FilledPowered by
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Keywords: Seattle Art Museum, Seattle , Event Gallery Security Officer - Part Time, Other , Seattle, Washington
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