Claims Representative 2 Property
Company: Grange Insurance Association
Location: Seattle
Posted on: May 26, 2023
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Job Description:
Claim Representative 2 PropertyJoin us and make a difference!
Grange Insurance Association has been providing insurance for
families, farms, and businesses for 129 years! GIA is headquartered
in Seattle and operates in six Western states. Our mission is to
provide financial protection through quality products and
outstanding service to give our customers peace of mind. Forbes
named GIA as one of America's Best Insurance Companies in
2023!Start a fulfilling career with Grange and see why our average
employee stays with us for over 10 years! We provide a
cross-collaborative environment where everyone can contribute with
their own knowledge and experience while learning new skills from
others. Our team will provide the support and resources you need to
grow your career.The Property Claims Representative 2 investigates,
evaluates, negotiates, and adjusts moderately complex first party
property claims presented in compliance with all state regulatory
requirements. Works under minimal supervision to perform work
assignments and problem resolution. This person recognizes life
events, understands member's needs and provides direction in order
to deliver superior outcomes and appropriate solutions to
membersWhat We Offer:Pay Range $65,478 - $75,000 (Base salary
ranges may vary by geographic location and relevant experience,
education, certifications, and seniority as compared to others
doing substantially similar work. There is no guarantee an offer
will be at the top of the posted range based on the salary
analysis).As a benefits eligible Grange employee, you will be able
to enroll in coverage under medical, dental, and vision plans for
yourself and eligible family members. You will also receive
employer sponsored benefits, including long-term disability, basic
life insurance and AD&D, and the employee assistance program.
Grange employees are eligible to participate in the 401(k) plan
which includes a generous company match. Other benefits offered by
Grange include:Flexible hybrid work schedule - 2 days in Seattle or
Spokane office requiredDiscretionary Profit Sharing and
BonusesFully Subsidized ORCA CardFree ParkingEducation
ReimbursementWellness Reimbursement ProgramOn-Site Fitness
CenterEmployee Assistance ProgramLifeBalance ProgramDependent
Scholarship ProgramWhat You'll Do: Investigates, evaluates and
settles up to moderately complex property claims, applying
technical knowledge and human relations skills to effect fair and
prompt disposal of cases.Interprets policy coverage while clearly
articulating the claim process to customers.Investigates and
assesses damage to property and creates or reviews property damage
estimates. Interviews and corresponds with insureds, witnesses,
police or other relevant parties to determine claim settlement,
denial, or review as needed. Reviews police reports, expert
reports, or physical property damage to determine the extent of
liability/coverages.Determines coverage and preserves appropriate
subrogation recovery rights. Determines amount of damages and
resolves claim appropriately based upon investigation.Maintains a
current claims diary which clearly demonstrates the events of the
claim. Maintains concise yet sufficient file documentation.Adjusts
reserves and provides reserve recommendations on a timely basis to
ensure that reserve activities are consistent with organizational
policiesNegotiates claim settlements and when settlement cannot be
negotiated confers with legal counsel regarding litigated
claims.Pays and concludes claims within designated authority
level.Ability to work in a hybrid working environment, with several
days in the office and several days remote, unless an ADA
accommodation is needed.Other duties as needed or required.What
You'll Bring:REQUIRED:Must be able to work a hybrid schedule
requiring 2 days per week in the Seattle or Spokane, WA office.High
school diploma or GED and at least two years adjusting experience.
Experience may substitute for education.Proven ability to meet
customer needs and provide exemplary service by informing customers
of the claims process and ensuring a positive customer experience.
Excellent customer focus and proven ability to proactively meet
customer needs.Ability to read, analyze, understand and interpret
contracts, estimates, or statutory regulations. Ability to
effectively present information to insured, claimants and other
customers.Ability to operate a PC and related software. Computer
literate in Windows operating environment.Intermediate property
construction knowledge, property claims contracts and
interpretation of case law.Knowledge of claims systems. Ability to
utilize and understand industry supported tools such as PILR,
FC&S, PLRB, Xactimate and Symbility.Proven analytical skills
necessary to make decisions and resolve conflict in such areas as
application of coverage to submitted claims, application of laws of
jurisdiction to investigation facts, application of policy
exclusions and exceptions.Excellent written and verbal
communication skills necessary to effectively communicate and/or
negotiate with policyholders, claimants, attorneys, agents, and
general public.Proven organizational skills to effectively
prioritize increased and more complex workloads.Deals with
confidential information and/or issues using discretion and
judgment.PREFERRED:Experience in Property adjusting.Participation
in technical insurance or industry coursework preferred (AEI, CPCU,
AIC, INS).Grange Insurance Association provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.This policy applies to
all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training.
Keywords: Grange Insurance Association, Seattle , Claims Representative 2 Property, Other , Seattle, Washington
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