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Claims Representative 2 Property

Company: Grange Insurance Association
Location: Seattle
Posted on: May 26, 2023

Job Description:

Claim Representative 2 PropertyJoin us and make a difference! Grange Insurance Association has been providing insurance for families, farms, and businesses for 129 years! GIA is headquartered in Seattle and operates in six Western states. Our mission is to provide financial protection through quality products and outstanding service to give our customers peace of mind. Forbes named GIA as one of America's Best Insurance Companies in 2023!Start a fulfilling career with Grange and see why our average employee stays with us for over 10 years! We provide a cross-collaborative environment where everyone can contribute with their own knowledge and experience while learning new skills from others. Our team will provide the support and resources you need to grow your career.The Property Claims Representative 2 investigates, evaluates, negotiates, and adjusts moderately complex first party property claims presented in compliance with all state regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. This person recognizes life events, understands member's needs and provides direction in order to deliver superior outcomes and appropriate solutions to membersWhat We Offer:Pay Range $65,478 - $75,000 (Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis).As a benefits eligible Grange employee, you will be able to enroll in coverage under medical, dental, and vision plans for yourself and eligible family members. You will also receive employer sponsored benefits, including long-term disability, basic life insurance and AD&D, and the employee assistance program. Grange employees are eligible to participate in the 401(k) plan which includes a generous company match. Other benefits offered by Grange include:Flexible hybrid work schedule - 2 days in Seattle or Spokane office requiredDiscretionary Profit Sharing and BonusesFully Subsidized ORCA CardFree ParkingEducation ReimbursementWellness Reimbursement ProgramOn-Site Fitness CenterEmployee Assistance ProgramLifeBalance ProgramDependent Scholarship ProgramWhat You'll Do: Investigates, evaluates and settles up to moderately complex property claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases.Interprets policy coverage while clearly articulating the claim process to customers.Investigates and assesses damage to property and creates or reviews property damage estimates. Interviews and corresponds with insureds, witnesses, police or other relevant parties to determine claim settlement, denial, or review as needed. Reviews police reports, expert reports, or physical property damage to determine the extent of liability/coverages.Determines coverage and preserves appropriate subrogation recovery rights. Determines amount of damages and resolves claim appropriately based upon investigation.Maintains a current claims diary which clearly demonstrates the events of the claim. Maintains concise yet sufficient file documentation.Adjusts reserves and provides reserve recommendations on a timely basis to ensure that reserve activities are consistent with organizational policiesNegotiates claim settlements and when settlement cannot be negotiated confers with legal counsel regarding litigated claims.Pays and concludes claims within designated authority level.Ability to work in a hybrid working environment, with several days in the office and several days remote, unless an ADA accommodation is needed.Other duties as needed or required.What You'll Bring:REQUIRED:Must be able to work a hybrid schedule requiring 2 days per week in the Seattle or Spokane, WA office.High school diploma or GED and at least two years adjusting experience. Experience may substitute for education.Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Excellent customer focus and proven ability to proactively meet customer needs.Ability to read, analyze, understand and interpret contracts, estimates, or statutory regulations. Ability to effectively present information to insured, claimants and other customers.Ability to operate a PC and related software. Computer literate in Windows operating environment.Intermediate property construction knowledge, property claims contracts and interpretation of case law.Knowledge of claims systems. Ability to utilize and understand industry supported tools such as PILR, FC&S, PLRB, Xactimate and Symbility.Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions.Excellent written and verbal communication skills necessary to effectively communicate and/or negotiate with policyholders, claimants, attorneys, agents, and general public.Proven organizational skills to effectively prioritize increased and more complex workloads.Deals with confidential information and/or issues using discretion and judgment.PREFERRED:Experience in Property adjusting.Participation in technical insurance or industry coursework preferred (AEI, CPCU, AIC, INS).Grange Insurance Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Grange Insurance Association, Seattle , Claims Representative 2 Property, Other , Seattle, Washington

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