Patient Care Coordinator
Company: American Hearing Aids Associates
Location: Poulsbo
Posted on: May 28, 2023
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Job Description:
Overview
We are Peninsula Hearing. We are looking for a Patient Care
Coordinator to be a part of our team and support our Poulsbo
office. This role would be full-time. To help you make a decision
on why Peninsula Hearing is a great place to work, here is some
information about the company and who we are looking for---
Who is Peninsula Hearing?
Peninsula Hearing is an established and growing hearing healthcare
practice in beautiful and historic Port Townsend & Poulsbo
Washington. Peninsula Hearing was founded because of a family life
lesson by the founder - Dr. Megan Nightingale - she learned the
importance of hearing health's impact on one's overall wellness.
Because of this experience, Peninsula Hearing has been serving our
communities for over 30 years.
Our patient care philosophy is simple:
What does the ideal candidate look like for Peninsula Hearing?
Peninsula Hearing is looking for a full time Patient Care
Coordinator to support our Poulsbo office. This person understands
the value that as a Patient Care Coordinator, you are the first and
last impression of the practice. This means you know how to set and
end the tone for the patient's visit. You have the ability to work
with a variety of patients and provide excellent customer service.
You are able to use MS Office Suite programs like Word, Excel, PPT,
and Outlook. This person has the ability to serve the patients in
the office while managing the incoming phone calls in an effective
manner.
What does a typical day look like for a Front Office Person at
Peninsula Hearing?:
Throughout the day, you will be orchestrating a symphony of
patients coming in and out of the office, handling incoming calls,
and interacting with audiologists. You will greet patients and
provide excellent patient service. You may be recruited to assist
with patient testing as needed and will be taught some minor
hearing aid maintenance procedures such as cleaning and repairs.
You will help track and report daily scheduling metrics to manage
the office support accordingly. You will have access to patient
medical records to maintain, provide billing and scheduling
support. This means you will need to maintain confidentiality for
each patient you help support. This symphony will keep you
busy.
What you bring to the Peninsula Hearing?
We are looking for a candidate who has a HS Diploma. An AA degree
is preferred. Two years of front office experience is ideal. Your
ability to work independently and have a keen eye for detail and
organization are markers of success for this role because you will
be juggling a lot of information. The ability to communicate
effectively with patients and other team members is necessary. Your
willingness to grow and evolve as a team member at Peninsula in
roles and responsibility will be essential as the company
grows.
Job Type: Full Time
Schedule:
Work Location: In person
Keywords: American Hearing Aids Associates, Seattle , Patient Care Coordinator, Other , Poulsbo, Washington
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